AutoNation Toyota Fort Myers - Service Center
Fort Myers, FL
2,047 Reviews of AutoNation Toyota Fort Myers - Service Center
Had 12:15 Appt for new windshield wipers--after giving my key and papers to attendent, I was told to wait inside--after one hour without any word , I asked someone to check out my problem -my lady came out t key and papers to attendent, I was told to wait inside--after one hour without any word , I asked someone to check out my problem -my lady came out to talk and said they hadn't started yet ---I then went to the Gen Mgr (John) who went to the service people and about 15 minutes later my car was ready--no explanation of the delay More
I had a 7:30 appointment to replace a cup holder. I noticed my car pulling into a parking spot inside the service fence at 8:50. I inquired if my car was done? "No, that is the service area and it wi I noticed my car pulling into a parking spot inside the service fence at 8:50. I inquired if my car was done? "No, that is the service area and it will be going in shortly." After 5 minutes I asked the service rep to find out what was taking so long. He assured me I was next. I spoke with the service mgr. and received many apologies and excuses. Once the car was taken in I was driving out 20 minutes later. 2nd time it took this long. More
Purchased platinum plan with vehicle. Rip off & scam. Brought vehicle in for service. Tire rotation not covered because over 1 yr. I waited 2 months for appt. Not there problem. Do not re Rip off & scam. Brought vehicle in for service. Tire rotation not covered because over 1 yr. I waited 2 months for appt. Not there problem. Do not recommend. Very poor customer service. More
My service advisor is the best. His name is Dan Dixon. He has always been polite and helpful. Comes out to let me know my problems and amount of time and money that it is going to His name is Dan Dixon. He has always been polite and helpful. Comes out to let me know my problems and amount of time and money that it is going to take to fix my car. Thanks Dan. More
Everything was taken care of very nicely. The car was take almost immediately. I was taken care of. Everyone was very polite and the service was done very well. The car was take almost immediately. I was taken care of. Everyone was very polite and the service was done very well. More