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AutoNation Toyota Fort Myers - Service Center
Fort Myers, FL
2,054 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,054 Reviews of AutoNation Toyota Fort Myers - Service Center
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March 16, 2022
Customer service and experience is great. I understand service prices have to go up but it’s a bit much for an oil change and tire rotation in my opinion. All else is satisfactory. I understand service prices have to go up but it’s a bit much for an oil change and tire rotation in my opinion. All else is satisfactory. More
by los7mr
Employees Worked With
Michelle Bryant
March 15, 2022
He not only honored but exceeded his new purchase service commitments by throwing a new cabin and air filter exchange at no cost. commitments by throwing a new cabin and air filter exchange at no cost. More
by Edsichel39
Employees Worked With
The person who check me the and theexplained what work had been , Mario Paz
March 15, 2022
Waited 2 hours and 45 minutes for an oil change. My service advisor assured me that they were running behind. Only to find out by some very nice gentlemen, John & Tim, that my service ticket was los My service advisor assured me that they were running behind. Only to find out by some very nice gentlemen, John & Tim, that my service ticket was lost and that is what happened. I'm guessing that they didn't know what to do with my car, assuming it just sat there! John & Tim were very apologetic and gave me some free windshield wiper blades (which just so happen that I needed them). As far as the service advisor... for her not to own up to the mistake upsets me. I will no longer be going to Auto Nation for an oil change or for any other car-related issues. More
by CRW
Employees Worked With
Brizee
March 15, 2022
Bernard was very helping and understanding. He helped me choose the car I wanted and he was very professional and patient with me I will highly recommend this location in the future to anyone. He helped me choose the car I wanted and he was very professional and patient with me I will highly recommend this location in the future to anyone. Thank You More
by Dabney.risha
Employees Worked With
Bernard
March 15, 2022
Customer service is very good. Rep kept me informed of status of work. Worked with me once time went well over expected work time as new tech was working on vehicle. Rep kept me informed of status of work. Worked with me once time went well over expected work time as new tech was working on vehicle. More
by Karen
Employees Worked With
Michelle Bryant
March 14, 2022
Just FYI, I would have never gotten you rate me email you sent if I wasn’t real customer with a real email account. Think about that for a second. You would never known I had service at the Toyota dealer unl sent if I wasn’t real customer with a real email account. Think about that for a second. You would never known I had service at the Toyota dealer unless I was actually there. Even you email verification site is a rip off just like the Toyota dealer. I already verified and gave you my email and now you want a password so I can have an account on your site! Fraud. . So go xxxx yourself. I’ll take my business elsewhere. Careless work, forgetfulness, and repeat issues meaning re-work on the same problems , and being charged for it. 3 of your four mechanics don’t have a clue and should find another line of work. I’m thinking of taking my service needs elsewhere. More
by Matthew.mattro
Employees Worked With
John Doe, how the heck would I know their names.
