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AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.2
2,047 Reviews

2,047 Reviews of AutoNation Toyota Fort Myers - Service Center

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February 19, 2022

Service was good --only the wait was lengthy for an oil change? 2hours-too long. More

by pjlyons239
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
head svc master --lst office not in customer . service, Mario Paz
Feb 19, 2022 -

pjlyons239 responded

Service was good but lengthy

February 19, 2022

I have found the Toyota dealership in Fort Myers to be attentive and professional. My concerns are always listed to and acted on. Nick Haynes is a very good Customer Care Specialist. More

by Joe D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Haynes
Feb 22, 2022 -

AutoNation Toyota Fort Myers responded

Hi Joe, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 18, 2022

I just wanna say thank you at Auto Nation Toyota fortmyers for all the service. More

by lensabel2009
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mario Paz
Feb 21, 2022 -

AutoNation Toyota Fort Myers responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

February 18, 2022

Good service . Faster and great communication and answering questions with professional knowledge.they were very courteous More

by disvaris_parra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Feb 20, 2022 -

AutoNation Toyota Fort Myers responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Oct 27, 2022 -

disvaris_parra responded

I’m satisfied with the service

February 18, 2022

I bought my Camry -new - in 2018,,it was always EASY to schedule an appointment at this dealership,,not anymore,,it's impossible to get a appointment unless it's 4 - 5 weeks out and it's difficult to under More

by Bobnimsger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle - my service advisor- excellent
Feb 20, 2022 -

AutoNation Toyota Fort Myers responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Fort Myers. We are always more than happy to assist you if anything else comes up. Take care!

February 18, 2022

Excellent appointment choices, service explained in detail in advance. Wonderfully efficient representative Shelley Krogman. Vehicle was spotless upon collection! More

by Jim M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Krogman
Feb 21, 2022 -

AutoNation Toyota Fort Myers responded

Hi Jim, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

February 18, 2022

The entire staff was friendly and accommodating. Geraldina was a great sales associate and the rest of the staff was great. More

by Yota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geraldina mendoza
Feb 21, 2022 -

AutoNation Toyota Fort Myers responded

Hi Yota, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

February 18, 2022

Over 3 hours for tire rotation. Had an appointment time but it was not on list when I arrived. Tried to make a appointment 2 weeks ago and was told someone would call me. No one di More

by wrigs43
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service advisor was nice and apologized for lengthy wait
Feb 22, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

Feb 22, 2022 -

wrigs43 responded

See above

February 18, 2022

Everytng was perfect, good service , nace area, frendly employees ,clean area ,sure I be back More

by ramirezguillermo018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Paz
Feb 21, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

February 18, 2022

Had an appointment for tire rotation with one advisor who apparently was out sick but I was never informed of that. Sat down in waiting room for 45 minutes waiting for someone to call my name. Finally I st More

by spsandler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chantell, Mario Paz
Feb 22, 2022 -

AutoNation Toyota Fort Myers responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Fort Myers. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (239) 321-5413 -- we hope to hear from you soon.

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