AutoNation Toyota Fort Myers - Service Center

Terrible! •over booked appointments - no consideration for the customer • a scheduled service appointment took over 2 hours •THEY LOST MY KEYS •Through of •over booked appointments - no consideration for the customer • a scheduled service appointment took over 2 hours •THEY LOST MY KEYS •Through off my scheduled work conference call meetings and agenda •still waiting for a follow up call from service manager More

From the minute we arrived Roberta answered every question we had and was extremely helpful in our search for our new car. When we decided to order one she and Christian explained every detail of th question we had and was extremely helpful in our search for our new car. When we decided to order one she and Christian explained every detail of the process. Roberta kept us updated regarding the assembling of the car and it’s estimated delivery date. The car actually arrived a couple days early. Roberta called us immediately. We set a date to see and pick up our beautiful new Highlander. Roberta and Christian took excellent care of us. We could not be happier with them or our new car. More

Very disappointed. They told us we needed a new battery for 435.00. I asked the parts dept. what a new battery costs, they said 320.00. I asked why we would be charged They told us we needed a new battery for 435.00. I asked the parts dept. what a new battery costs, they said 320.00. I asked why we would be charged 435.00 and he said labor cost. Really? 115.00 to install a battery? We stopped at another service facility who tested the existing battery and they said it was a little low but did not need to be replaced. We have no plans to return in the future. Also we had to return to the dealership to have the "maintenance required" light reset. More

Excellent service with very helpful associates ready to help explain the needs it's your car help explain the needs it's your car More

It would be nice if keys were available for the vehicle that are for sale and listed on the internet that are for sale and listed on the internet More

Previous to this visit after four phone calls to service without a return call I had to contact the manager for an appointment for recall work on my car. I did not have a good feeling about Auto Nation. I without a return call I had to contact the manager for an appointment for recall work on my car. I did not have a good feeling about Auto Nation. I was extremely satisfied working with Sylvester Jennings. He was very helpful and I could see he knew his responsibilities very well. He was pleasant and patient with me. He nicely explained extra work I should be doing but, did not pressure me. I could not walk to the Enterprise Rental due to an injury. He was kind enough take me there in the golf cart. Because of him I have changed my feeling about Auto Nation. I will be back. Daved Rubien More

Professional staff, our advisor was a very nice lady who knows what’s going on. It’s comfortable to know a large dealership has a food service department. knows what’s going on. It’s comfortable to know a large dealership has a food service department. More

excellent service, great variety of cars on display and they always help you to have the best and lowest financing highly recommended they always help you to have the best and lowest financing highly recommended More

Oil change and tire rotation in one and a half hours. Fast turnaround for a dealership. Fast turnaround for a dealership. More

Very professional and caring. Kevin is the best, he is always there to help you choose the BEST car for your needs! always there to help you choose the BEST car for your needs! More