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AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.2
2,056 Reviews

2,056 Reviews of AutoNation Toyota Fort Myers - Service Center

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October 02, 2023

I felt the online offer was deceptive. The offer was for $20 off for service. I made an appointment for an oil change and tire rotation but when I arrived the service was only for the 30 More

by Lcbadgley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan
Oct 05, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (239) 321-5413 to discuss what we can do to help.

September 30, 2023

This is the best and only dealership that can service my truck. There customer service are exceptional and they take of my needs and my truck. They keep me updated on the progress of my truck when it is bei More

by BigHood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelley
Oct 02, 2023 -

AutoNation Toyota Fort Myers responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 29, 2023

Anthony showed me a picture of a different vehicles tire and told me mine were bald and I needed to buy a tire. My tires are brand new! There was absolutely nothing wrong with my tires! I understand up sell More

by leahbn85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Oct 02, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 28, 2023

I walked around the truck parking lot and the car lot for more than 1 hour not a one person came out to talk to me. More

by jwbears531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Oct 01, 2023 -

AutoNation Toyota Fort Myers responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (239) 321-5413 so we can assist you further.

September 28, 2023

My service advisor Orlando is the best! He's the reason I've been a Toyota owner for the past several years. More

by glolet44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando
Oct 01, 2023 -

AutoNation Toyota Fort Myers responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 26, 2023

I have been a Toyata customer since2005,. I am amazed ,the staffs are very friendly. They know to answer the questions that I asked each time ..The serv I ceing of my vehicle was always done More

by sweeney772
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Salazar
Sep 28, 2023 -

AutoNation Toyota Fort Myers responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value, we hope you'll consider us again in the future!

September 26, 2023

Work was done on time and for a reasonable price! ! I believe that Toyota has a very good reputation!! More

by Stickney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Dixon
Sep 28, 2023 -

AutoNation Toyota Fort Myers responded

Hi Stickney, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 26, 2023

Terrible dealership! !! Sold us a brand new 2023 Tacoma that due to the faulty windshield fluid not spraying properly makes the vehicle unsafe. We have wasted hours of our More

by snwbder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark
Sep 29, 2023 -

AutoNation Toyota Fort Myers responded

Thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

September 24, 2023

I highly recommend Shelly Krogmann as a service writer here at AutoNation Toyota Ft Myers. She has been here over 10 years and is very knowledgeable. She puts her direct cell right on her business cards s More

by Rbilling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Krogmann
Sep 26, 2023 -

AutoNation Toyota Fort Myers responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 23, 2023

I totally trust Shelley's Kroggman recommendations for service. She is always friendly and helpful!!! More

by debbie_1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelley Kroggman
Sep 25, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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