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AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.2
2,047 Reviews

2,047 Reviews of AutoNation Toyota Fort Myers - Service Center

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September 23, 2023

I totally trust Shelley's Kroggman recommendations for service. She is always friendly and helpful!!! More

by debbie_1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelley Kroggman
Sep 25, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 23, 2023

I have been with Toyota since the early 90s I bought 4runner and still have a 4runner and I feel that their service has gone downhill since then. More

by fla4321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ni
Sep 25, 2023 -

AutoNation Toyota Fort Myers responded

Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (239) 321-5413 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

September 22, 2023

The service department Customer care specialist Anthony Jane was very helpful in helping me with my new "used" vehicle More

by Tonihassell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jane
Sep 25, 2023 -

AutoNation Toyota Fort Myers responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 22, 2023

THE PROBLEM I HAVE WITH THIS DEALERSHIP REPAIR, ORLANDO QUINONES MOJICA IS MY CUSTOMER SERVICE REP AND EVERY TIME I CALL FOR HIM THEY TELL ME HE DOESN'T WORK THERE!I GET MY INFO FROM HIM! HE SEEMS TO KNOW More

by GARRIGA62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
ORLANDO QUINONES MOJICA
Sep 25, 2023 -

AutoNation Toyota Fort Myers responded

Hello, thank you for taking the time to leave us feedback. If you would be willing to give us another chance in the future, please reach out to our General Manager at (239) 321-5413. We would appreciate the chance to turn your experience around.

September 22, 2023

I had appointment at 10 and was out at 11 for my first service call and I was very pleased that they explained what they did. Everyone was nice and pleasant. More

by evhoop27
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do not know
Sep 25, 2023 -

AutoNation Toyota Fort Myers responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 21, 2023

I was in Iowa at the time I needed service. I called and talked to Michael Williams. He guided me through the whole process of getting my car to the service center. He amazingly kind and profe More

by gmosley
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Williams...excellent!
Sep 25, 2023 -

AutoNation Toyota Fort Myers responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 20, 2023

My Toyota Tundra transmission's fluid was replaced at the reasonable time and the price was okay. Shelley as always very professional, knowledgeable and kind. More

by wesley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelley Krogmann
Sep 24, 2023 -

AutoNation Toyota Fort Myers responded

Hi Wesley, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

September 18, 2023

I have purchased 9 vehicles with AutoNation Toyota Fort Myers and every time I receive the best customer service from purchasing to getting my routine service. More

by jbaker7566
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius Cook
Sep 20, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 18, 2023

I loved the customer service skills exhibited by my care specialist that day, Mr. Ronnie Polanco More

by Luis Paz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Polanco
Sep 20, 2023 -

AutoNation Toyota Fort Myers responded

Hi Luis, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

September 17, 2023

Had an appointment to repair paint from delivery. Dealer called and said all ready to go. The repair was totally worse than before. Now I have to make an appointment with collision center to get r More

by Pittvette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know and don't care
Sep 19, 2023 -

AutoNation Toyota Fort Myers responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Fort Myers. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (239) 321-5413 to discuss what we can do to help.

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