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AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.3
2,061 Reviews

2,061 Reviews of AutoNation Toyota Fort Myers - Service Center

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February 11, 2022

I was there for 3 hours for an oil change. I had to go up to desk and ask for help after waiting for an hour. It was terrible. More

by bill.cindy.hansen
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mario Paz
Feb 15, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (239) 321-5413 to discuss what we can do to help. We hope to hear from you soon. Take care!

February 11, 2022

Just takes too long. The waiting area is pleasant. Could have used different TV channels. Weather channels and soap operas not good.Obviously need more workers. More

by Sueber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Dixon
February 11, 2022

Brizy was extremely helpful and kept us informed of the work on our car. She is probably the reason why we will continue to bring our car here. Prior to her, we were considering going elsewhere due to la More

by lisafoskey21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brizy in Service
Feb 15, 2022 -

AutoNation Toyota Fort Myers responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

February 11, 2022

Only my second oil change on my new car, supposed to be complimentary, and was never told otherwise by rep. After 3.5 hrs was then charged $128.01 for oil change/rotation. Showed a coupon and rep refused t More

by kingg8r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario Paz
February 11, 2022

Everything was great Orlando did awesome job this is a really efficient service department Thank You More

by GREGMINDA5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando
Feb 15, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

February 11, 2022

Excellent!!Pleasant techVery cooperative on changes Excellent!! Pleasant tech Very cooperative on changes made to service Very willing to talk on the phone with my daughters husband More

by Bev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I xxx
Feb 15, 2022 -

AutoNation Toyota Fort Myers responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 11, 2022

Have been dealing with this Toyota dealer since we purchased the car in 2006. Have always been treated with the utmost professionalism. More

by herbsueb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvester Jennings, Customer Care Specialist
Feb 15, 2022 -

AutoNation Toyota Fort Myers responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 10, 2022

It was a slow start but after intake things were quick and thorough no complaints More

by Daniel.j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Paz
Feb 13, 2022 -

AutoNation Toyota Fort Myers responded

Hi Daniel, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 10, 2022

I made my appointment online, got a call verify it! I took it in at 7:30 and it was done by 9, oil change and tire rotation and maintance check. More

by Bgsew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Paz
Feb 13, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

February 10, 2022

The staff was polite and professional. I waited for an oil change and tire rotation. It took 2 1/2 hours. More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Hernandez
Feb 12, 2022 -

AutoNation Toyota Fort Myers responded

Hello Mark, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!

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