AutoNation Toyota Fort Myers - Service Center

Donald met me right away at my appointment time and gave me the straight scoop, that it would be a 2-4 hour wait for an oil change. I appreciated that. I had other plans, so could not stay. I got the impr me the straight scoop, that it would be a 2-4 hour wait for an oil change. I appreciated that. I had other plans, so could not stay. I got the impression that this is the norm so I will try another Toyota dealership. I don't have the option of dropping off the car for a day. AutoNation should not be overbooking appointments. As a "waiter", the amenities were very few in the waiting area. It was missing several comfort items that I get at my dealership in MN: Coffee, tea, water, TV, study desks, popcorn, fresh baked cookies. I could do without these things, but not for 2-4 hours. I won't be back until they fix their appt scheduling. More

I have always found the AutoNation service dealers to be friendly and professional, and the service on my car has been good. The time waiting for this service, which is usually maintenance, is around two ho friendly and professional, and the service on my car has been good. The time waiting for this service, which is usually maintenance, is around two hours. Yesterday it was one hour because I had only a tire rotation for this maintenance service. If this is how long it takes to make sure the job is done right, so be it. For a while I was having trouble with the online appointment chat and call-in appointment service, both of whom were telling me that I couldn’t wait for my car during service visits, which I knew wasn’t correct. However, when I called in last week to make yesterday’s appointment, I had no problem at all with that. More

My service man is Dan. He's always gone over everything with me before anything is done. I would recommend anyone who owns a Toyota to go AutoNation. Dan is Extremely knowledgeable. with me before anything is done. I would recommend anyone who owns a Toyota to go AutoNation. Dan is Extremely knowledgeable. More

Awesome!!! Personality. Employers. Need to be a little faster maybe higher pay rate for mechanics something to boost there happiness 😊 faster maybe higher pay rate for mechanics something to boost there happiness 😊 More

I took my car for an Urgent recall. It was a very difficult process to get an appointment. I took the car to the dealership. In the bay, one person asked if I had an appointment. I said yes a recall. difficult process to get an appointment. I took the car to the dealership. In the bay, one person asked if I had an appointment. I said yes a recall. She asked if I would be staying. I said yes I have no other options. She took the car. We sat down and waited. No one spoke to me other than a young woman who asked if I was Sally. She said your car is ready it is outside. she handed me my key, a piece of paper, and told us to have a good day. Yes, it was a great visit. More

Friendly they care about your needs and they helped to find the perfect vehicle for you and family find the perfect vehicle for you and family More

My visit was for a problem with my car and they resolved very good . Georgeous very good . Georgeous More

It took 2 and one half hours for an oil change and tire rotation. That is too long for these services. I said I had to be done in 2 and one half hours and was told that that was not enough time to look at rotation. That is too long for these services. I said I had to be done in 2 and one half hours and was told that that was not enough time to look at the noise my car was making when I started it. I must reschedule. All else was good. More

Staff was very attentive and polite. The lobby was nice and clean with great coffee. The service was on my car was pretty quick. and clean with great coffee. The service was on my car was pretty quick. More

Every employee was knowledgeable & detailed with their explanation of work done on my Toyota. The professionalism at Auto Nation s service department will keep me a customer of Toyota. explanation of work done on my Toyota. The professionalism at Auto Nation s service department will keep me a customer of Toyota. More