AutoNation Toyota Fort Myers - Service Center

The dealer is slow and backed up but my service manager got me out after service in an hour.They don’t have enough help and people have to wait.I was grate for my service manager Greg Fleming got me out after service in an hour.They don’t have enough help and people have to wait.I was grate for my service manager Greg Fleming More

Service was great but they took 5 hours for an oil change and checkup. They need more Maintenance Personnel to handle the volume of work. and checkup. They need more Maintenance Personnel to handle the volume of work. More

I came in for an oil change on my 2015 Lexus RX350. I was expecting it to take a couple of hours because there were a few people there but I also had an appointment. When I was informed by one of the service expecting it to take a couple of hours because there were a few people there but I also had an appointment. When I was informed by one of the service members that it could take 4 to 5 hours, I was in disbelief! I asked my personal service provider about the time it could take and she confirmed that time frame and apologized for the inconvenience. It took almost 5 complete hours and my appointment was at 10:45 am. They are shorthanded and the call center that schedules appointments should be made aware of this situation so that they give those mechanics ample time for each job and not schedule too many cars on any given day. Also, do away with walk ins for the time being. Sorry not sorry. More

Made an appointment on Autonation Website. They sent me reminders and the option to cancel if needed. Appointment was on time, the person who took my car listened to everything I said (car was for schedule reminders and the option to cancel if needed. Appointment was on time, the person who took my car listened to everything I said (car was for scheduled warrranty service and since it’s a Toyota it had nothing wrong, just tire rotation and scheduled inspection). Lobby was nice, coffee, TV with news, nice A/C. Car was done like in 1.5 hours . I have nothing to complain. In the other 2 visits : same good service . Thanks !. More

Well I like my car but when I bought it the sales agent told me that the car was service and it was not. My wife took my care too get a oil change and asked the service manager for the print out and she sa told me that the car was service and it was not. My wife took my care too get a oil change and asked the service manager for the print out and she said.thst she could see that I was in the system. Just disappointed that they lied too me. More

We are delighted to be with Toyota for years. We did purchase before leasing. Scott Hickman is our guy. We have leased for 15 years now. We have been with Toyota 20 years. Service department is purchase before leasing. Scott Hickman is our guy. We have leased for 15 years now. We have been with Toyota 20 years. Service department is great. They get car in an job done efficiently. Coffee good as we wait. Don’t think of going to any other dealership. The Mccanns More

repair cost is reasonable. however waiting 6 hours for fuel injection service and rear brake service is highly disappointing. You also discontinued van service to Edison Mall. You also discontinued coffie fuel injection service and rear brake service is highly disappointing. You also discontinued van service to Edison Mall. You also discontinued coffie service for customers. I am diabetic and I do not like selection snacks from your vending machine. More

great It was very good , but they did not wash the car, And the coffee was good. And the coffee was good. More

The staff are very professional and helpful. They do the best their can to makes it easier for you. best their can to makes it easier for you. More

They followed through on what they had promised and they were up front about everything were up front about everything More