AutoNation Toyota Fort Myers - Service Center

Awesome!!! Personality. Employers. Need to be a little faster maybe higher pay rate for mechanics something to boost there happiness 😊 faster maybe higher pay rate for mechanics something to boost there happiness 😊 More

I took my car for an Urgent recall. It was a very difficult process to get an appointment. I took the car to the dealership. In the bay, one person asked if I had an appointment. I said yes a recall. difficult process to get an appointment. I took the car to the dealership. In the bay, one person asked if I had an appointment. I said yes a recall. She asked if I would be staying. I said yes I have no other options. She took the car. We sat down and waited. No one spoke to me other than a young woman who asked if I was Sally. She said your car is ready it is outside. she handed me my key, a piece of paper, and told us to have a good day. Yes, it was a great visit. More

Friendly they care about your needs and they helped to find the perfect vehicle for you and family find the perfect vehicle for you and family More

My visit was for a problem with my car and they resolved very good . Georgeous very good . Georgeous More

It took 2 and one half hours for an oil change and tire rotation. That is too long for these services. I said I had to be done in 2 and one half hours and was told that that was not enough time to look at rotation. That is too long for these services. I said I had to be done in 2 and one half hours and was told that that was not enough time to look at the noise my car was making when I started it. I must reschedule. All else was good. More

Staff was very attentive and polite. The lobby was nice and clean with great coffee. The service was on my car was pretty quick. and clean with great coffee. The service was on my car was pretty quick. More

Every employee was knowledgeable & detailed with their explanation of work done on my Toyota. The professionalism at Auto Nation s service department will keep me a customer of Toyota. explanation of work done on my Toyota. The professionalism at Auto Nation s service department will keep me a customer of Toyota. More

The dealer is slow and backed up but my service manager got me out after service in an hour.They don’t have enough help and people have to wait.I was grate for my service manager Greg Fleming got me out after service in an hour.They don’t have enough help and people have to wait.I was grate for my service manager Greg Fleming More

Service was great but they took 5 hours for an oil change and checkup. They need more Maintenance Personnel to handle the volume of work. and checkup. They need more Maintenance Personnel to handle the volume of work. More

I came in for an oil change on my 2015 Lexus RX350. I was expecting it to take a couple of hours because there were a few people there but I also had an appointment. When I was informed by one of the service expecting it to take a couple of hours because there were a few people there but I also had an appointment. When I was informed by one of the service members that it could take 4 to 5 hours, I was in disbelief! I asked my personal service provider about the time it could take and she confirmed that time frame and apologized for the inconvenience. It took almost 5 complete hours and my appointment was at 10:45 am. They are shorthanded and the call center that schedules appointments should be made aware of this situation so that they give those mechanics ample time for each job and not schedule too many cars on any given day. Also, do away with walk ins for the time being. Sorry not sorry. More