AutoNation Toyota Fort Myers - Service Center

Not goodDespite having an appt the car was there for 5 Not good Despite having an appt the car was there for 5 hours. Felt rushed. They didn't change the sticker for oil change to indicate the new m Not good Despite having an appt the car was there for 5 hours. Felt rushed. They didn't change the sticker for oil change to indicate the new mileage and the next scheduled oil change. I have an elite maintenance plan that covers manufacturer recommended items and they tried to charge me for the cabin air filter despite being mentioned in owners manual. I received an email from autonation for 1 dollar windshield wiper and they still charged me 57 dollars for them. They didn't honor their own offer. Shady business practices to say the least. It is not a good dealership. I had multiple bad experiences since moving down here 2 years ago Make me wonder if my next car should be another toyota More

I have been using Auton\Nation since I bought my Highlander in 2018. The service each time has been exceptional. Thank you. Highlander in 2018. The service each time has been exceptional. Thank you. More

Had a 10:00 appt. and waited 3 hours for oil change!! Utterly ridiculous!! The dealership needs to look into better scheduling. I understand there is a shortage of workers but they still should figure ou Utterly ridiculous!! The dealership needs to look into better scheduling. I understand there is a shortage of workers but they still should figure out the wait times more closely to the actual appointment. Thanks for asking and thanks for looking into a solution. More

Purchased a new corolla that had to be pre-ordered. They did a great job with making me comfortable at a stressful time. Make sure you see Joey Sanjuan. did a great job with making me comfortable at a stressful time. Make sure you see Joey Sanjuan. More

Great service! Great communication! I went to the dealership and was helped quickly and efficiently. Couldn't t be happier! dealership and was helped quickly and efficiently. Couldn't t be happier! More

The service tech was friendly. The actual wait time for a oil change was longer than expected. They were supposed to rotate my tires and that never happened. oil change was longer than expected. They were supposed to rotate my tires and that never happened. More

I brought my 2001 Toyota Tacoma for an engine light issue. I was told that they would not know when will they service the truck because they are very busy and come back. The service staff was receiving issue. I was told that they would not know when will they service the truck because they are very busy and come back. The service staff was receiving a couple of new Toyotas vehicles for service while I was being told to come back. Needless to say, it felt like profiling based on vehicle year. Not my dealership More

I had Shantel as my advisor, she was awesome, she even kept my 3 yr old grandson occupied. He had so many questions. Have been with Toyota since 2016, haven’t had any issues. kept my 3 yr old grandson occupied. He had so many questions. Have been with Toyota since 2016, haven’t had any issues. More

I was received by a friendly staff during a very busy time, she got me in and taken care of right away, I really appreciate her service. time, she got me in and taken care of right away, I really appreciate her service. More

No issues. All went smoothly as expected. Not a long wait for service to be completed wait for service to be completed More