AutoNation Toyota Fort Myers - Service Center
Fort Myers, FL
2,047 Reviews of AutoNation Toyota Fort Myers - Service Center
Van had to be towed in as the trans shift cable broke. The advisor was in touch with me promptly the next morning, the repairs were completed (and all has been good again), the advisor kept up updated (e The advisor was in touch with me promptly the next morning, the repairs were completed (and all has been good again), the advisor kept up updated (even with what appears to be a short staff and busy schedule) and worked with my mechanical insurance people to get the payment arranged. About as good an outcome as I could hope for in this situation. The engine area was left clean. This automated review fill in says I worked with Mario Paz, maybe in sales. I have no idea who that is. My service advisor this time was Orlando. GENERAL INFO- Most every service visit we make here is handled well, by people who seem to care that the car is serviced correctly and who are making sure the correct maintenance is done to keep the cars going. We always leave the car, so we are not affected by scheduling issues. Leave it in the morning and pick it up in the afternoon. And they have Pennzoil Ultra oil as an oil change choice, which is great oil and also hard to find. Everyone has Platinum, but not Ultra. One thing to watch for - if you keep your engine clean, be sure to check under the hood. Sometimes they are messy. You'd think the techs would be happy to work on a clean engine and would leave it the same way. Nope. They will always clean it up if you notice and ask, but what a pain that you have to open the hood after each service to check. Otherwise, they seem to do fine work. We've had service done here for our Toyotas since 2004. More
I got a appointment for an oil change and AC and rotate the tires. At home I checked the pressure for the tire and I had two tires 58 pound and two tires about 48. I had recommended 33 pounds at the dealer the tires. At home I checked the pressure for the tire and I had two tires 58 pound and two tires about 48. I had recommended 33 pounds at the dealership. I don’t know what they did with the rotate the tires. I’ll probably never know. The service was so So and the communication was difficult. I was disappointed, again. More
Conflicts and confusion by appointment for regular service! I called to confirm the appointment and it was cleared twice! The service area attendants are cold not like they used to! I think it's time service! I called to confirm the appointment and it was cleared twice! The service area attendants are cold not like they used to! I think it's time to try another brand! More
very kind and professional the attention from services advisors, good and confortable waiting rooms. I refers to all my friends buy a toyota in AUTO NATION TOYOTA advisors, good and confortable waiting rooms. I refers to all my friends buy a toyota in AUTO NATION TOYOTA More
Kim was very knowledgeable, accommodating, and efficient. We are very happy with our car and the service we got at AutoNation. They had many customers but were able to handle everything very efficiently. We are very happy with our car and the service we got at AutoNation. They had many customers but were able to handle everything very efficiently. We also appreciated the diversity of the staff. More
Clean, convenient, friendly staff, good timely needed work and maintenance, skilled technicians. The staff make me feel comfortable. Tina was my rep. Met Mario the first time. work and maintenance, skilled technicians. The staff make me feel comfortable. Tina was my rep. Met Mario the first time. More