AutoNation Toyota Fort Myers - Service Center

Speedy service - efficient and pleasant. Courteous staff and very helpful. and very helpful. More

Every time I go for a maintenance check up I’m waiting in the lobby for 4 hours (no exaggeration) with scheduled appointments. The staff was not welcoming as if they did not want to work on my car, they trie the lobby for 4 hours (no exaggeration) with scheduled appointments. The staff was not welcoming as if they did not want to work on my car, they tried to pass me off to other team members, and they we simply unprofessional. The service department does not care about its customers, I advise going elsewhere. Then I was given a number to call to speak with the general manager. It was to the main customer service line. The rep transferred me to the general managers voicemail, I left a message, and never heard back from him again. Very. Poor treatment with this service department More

Good service and good people number 1 on service, thank you Toyota. you Toyota. More

Car was towed overnight they had it diagnosed by 7 a.m. More

Very professional and clean. Jasmine was the one who help me me More

Very good service and i will return again for my next service service More

Thank you for the timely and professional service . I appreciate the phone call prior to pick up. appreciate the phone call prior to pick up. More

Thanks for the excellent and fast maintenance service! Shout out to Nick Haynes our Professional Service Advisor! Love the new furniture in the waiting area. 🏆 ⭐⭐⭐⭐⭐ Shout out to Nick Haynes our Professional Service Advisor! Love the new furniture in the waiting area. 🏆 ⭐⭐⭐⭐⭐ More

Repair was not checked. I have to go back and get it corrected when I don’t have the time. corrected when I don’t have the time. More

This was an extremely poor experience. AutoNation Toyota tried scamming me into replacing my alternator. My initial visit was only supposed to be for $30, but then apparently all these different things “wen tried scamming me into replacing my alternator. My initial visit was only supposed to be for $30, but then apparently all these different things “went wrong”. After trying to tell the advisor (Maria) that my alternator was not showing any indications of needing a replacement, she kept responding with “It’s not my fault.” Not once did she ever try to display empathy towards the situation. After causing a scene, somehow her “master technician” discovered that there was a wire unplugged and that’s what caused them to believe that my alternator needed to be replaced. Also, AutoNation did a poor job explaining my extended warranty. I was advised that my warranty would be valid up until 75k miles (not any time sooner) and when asked if the warranty would cover the alternator, I was advised that my extended warranty expired 10 months ago. I have been to this AutoNation multiple times since then, specifically asked about my warranty, and have been incorrectly advised that it was still active. Worst experience ever. Definitely choose another dealership. More