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AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.2
2,046 Reviews

2,046 Reviews of AutoNation Toyota Fort Myers - Service Center

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July 24, 2021

Not happy with the Toyota service. The first appointment booked on 7/14 I waited 20 minutes and no one showed up to check me in. I went into the office and told the Manager that I was waiting for my appoin More

by tm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
understaffed
Jul 26, 2021 -

AutoNation Toyota Fort Myers responded

Hi, we regret to hear that your experience with us was not a more positive one. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (239) 321-5413 to discuss what we can do to help.

July 23, 2021

Worth the wait. Everyone was very helpful and completed everything in a timely manner. Tire had a nail in addition to oil change and bought 2 new tires. More

by eruby1305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Paz
Jul 24, 2021 -

AutoNation Toyota Fort Myers responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 23, 2021

Service rep is very accomplishing sales people are friendly bought out my lease and finance person was knowledgeable all went smooth and easy I would recommend this dealership More

by Nancyjoe8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hickman, Mario Paz
Jul 25, 2021 -

AutoNation Toyota Fort Myers responded

Hello Nancy, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Toyota Fort Myers and we hope to be of service again in the future.

July 22, 2021

Outstanding service! My car was taken back within 5 minutes of my arrival and was ready in an hour. This was for a full maintenance visit and also rotate and balance tires. My service rep, Marcos, was More

by lph2all
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos
Jul 24, 2021 -

AutoNation Toyota Fort Myers responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Jul 26, 2021 -

lph2all responded

You're welcome and thank you

July 22, 2021

I found the salesman very friendly but very slow 2times I found the salesman very friendly but very slow 2times I went in I was expect but he was not prepared for me something that could have taken 20 min More

by Dawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William
Jul 24, 2021 -

AutoNation Toyota Fort Myers responded

Thank you for taking the time to share your feedback with us. Feel free to reach out to us if you need anything. Have a wonderful day.

July 22, 2021

I'm very satisfied with Auto Nation Service crew. They are friendly and competent. I will definately continue to visit this dealership, both the showroom and the service area, they are the best. More

by jbm.11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly
Jul 24, 2021 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Jul 24, 2021 -

jbm.11 responded

Thanks for allowing me to express myself. I'm very satisfied with Toyota.

July 21, 2021

AutoNation was very clean and friendly. Daniel Dixon pleasant and knowledgable as always. I am always impressed with going there knowing I am in good hands. More

by rmattis239
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Dixon
Jul 22, 2021 -

AutoNation Toyota Fort Myers responded

Hello, We are pleased to hear you had such a positive experience with Daniel,! We always strive to provide personable and excellent customer service to all our guests. Thank you so much for the positive review!

June 27, 2021

App't for oil, wipers, tire rotation. took nearly four hours, second time this has happened, NEVER AGAIN! More

by da_bronx10451
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario Paz
Jun 28, 2021 -

AutoNation Toyota Fort Myers responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (239) 321-5413 to discuss what we can do to help.

June 19, 2021

Since I started to take my truck to that place for service, I realized that they do not do things well because the air caps of the tires began to disappear, they left the oil drain screw loose and my More

by Chungo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
All of them is same
Jun 21, 2021 -

AutoNation Toyota Fort Myers responded

Hi Chungo, we are deeply disappointed by your experience at AutoNation Toyota Fort Myers. We'd like the opportunity to discuss this with you. Please reach out to us at (239) 321-5413 at your earliest convenience to discuss how we can turn your experience into a positive one.

June 16, 2021

After 20 years of using this garage I will not return. 2.5 hours for tire rotation with an appointment. Then did not put air in tires!!! More

by John M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Liz , Mario Paz
Jun 20, 2021 -

AutoNation Toyota Fort Myers responded

Hi John, we are deeply disappointed by your experience at AutoNation Toyota Fort Myers. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (239) 321-5413 -- we hope to hear from you soon.

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