AutoNation Toyota Fort Myers - Service Center

When you schedule an appt 2 weeks in advance for 1pm and after 2 1/2 hours find out they haven't even started and says it'll be 3 more hours for an oil change you leave and they want to know why.... You cal after 2 1/2 hours find out they haven't even started and says it'll be 3 more hours for an oil change you leave and they want to know why.... You call manager and get hung up on.... Couldn't give lower than 1 star More

These people are the worse! My military son purchased a new Toyota from an auto nation in Las Vegas where he was stationed. he opted and paid for the window tint which was sold as a lifetime warranty natio new Toyota from an auto nation in Las Vegas where he was stationed. he opted and paid for the window tint which was sold as a lifetime warranty nationwide. Fast forward 2 years and the tint on the back window is bubbling and peeling away. My son spent an hour and half on the phone with the Fort Meyers Auto Nation to have them replace the tint. The tint company told my son on the phone to go to any Auto nation as they are their number one client and they will be reimbursed 100% to take care of the warranty. The Ft Meyers Auto Nation told him to come in, they looked at the car and was told that they would cover the cost of the tint but not the cost of the labor! My son called the window tint company and they were appalled. They called around and found another company that carries their product and made arrangements to have the tint replaced, covered 100% both the tint and the labor. My guess is they were trying to double dip, charge my son the labor and get paid from the tint company. Shame on them, unreasonable way to do business and to a military person on top of that! I would not suggest them for anything! More

58 days since I purchased a car (paid in full on the spot) and still haven't received my license plate and they won't provide me with a temporary one, stuck with a car that cannot be driven anywhere...A spot) and still haven't received my license plate and they won't provide me with a temporary one, stuck with a car that cannot be driven anywhere...Apparently sales manager Steve Meyer doesn't care about his customers. More

Terrible experience with the service department. Purchased new tires from dealership and when they mounted the tires, damaged one of the rims. Prior to this, the service rep, Shelley, said the tires Purchased new tires from dealership and when they mounted the tires, damaged one of the rims. Prior to this, the service rep, Shelley, said the tires would be difficult to mount. I said okay, as long as it’s done right. Now I’m on day three of working with the service department to find a solution. Looks like they’re trying to find an excuse not to compensate me, instead of taking care of the damage they caused. More

This is the best dealership that you can go to. They will work with you and pay attention to you. I told them this my budget and they give me a brand car. This dealership is awesome and will recommend people work with you and pay attention to you. I told them this my budget and they give me a brand car. This dealership is awesome and will recommend people to go there More

Parts - Curious to know why you would quote a price twice what other toyota parts departments quoted. 100% extra profit? This makes the customer wonder, why would I do business with a company with an insane what other toyota parts departments quoted. 100% extra profit? This makes the customer wonder, why would I do business with a company with an insane mark up? The part number was 7544207020. I was quoted $75. I bought from another toyota dealership parts for $38. More

If going buying a car, ask for Marcus, he's the best salesman I have ever dealt with at a car lot. Would rate the entire experience with the dealership a 3/5, however if I could just give a rating to t salesman I have ever dealt with at a car lot. Would rate the entire experience with the dealership a 3/5, however if I could just give a rating to the salesman (Marcus) in the used car department it would be a 5/5. He knew everything about the car top to bottom. He gave me a complete CarFax report and showed me all the past history of the vehicle which always makes me comfortable when looking for a new car. Also there was a no pressure approach from him, which you typically get at a car lot. I would buy a car from him any day. More

Bad service department did not perform work as required. Very bad service department Do the work you say you will do and show that you’ve done Very bad service department Do the work you say you will do and show that you’ve done More

Beware, don't go there. I have had the worst experience with Autonation Toyota at fort Myers. I had a leased car 2018 CHR and decided to return this car earlier then I had to. The person who helped me unde with Autonation Toyota at fort Myers. I had a leased car 2018 CHR and decided to return this car earlier then I had to. The person who helped me understood that the only way I would re-lease a new car is if they took care of the mileage and remaining payments. They agreed. Well, months after having the car, nothing was take care of. Finally, after two months with me calling more then ten tines, they paid the car payments but not the mileage. I would never go to these people again or refer others. Don't go there if you trying to lease a vehicle. If I can give less then a one star, I would. More