AutoNation Toyota Fort Myers - Service Center

Worst experience ever I strongly recommend to stay away from this dealer. I have never felt so disrespected in all my life. The saleswoman was not knowledgeable even about I strongly recommend to stay away from this dealer. I have never felt so disrespected in all my life. The saleswoman was not knowledgeable even about the technology in the vehicles on the lot. Financial department were an absolute joke. I was led to believe my deal was completed and in fact they attempted to rework deal to charge me an additional amount. I was sent home with new vehicle and they took my trade in, did not pay off vehicle for 3.5 weeks, then called saying I must bring the vehicle in ASAP or they will come to my house and take it, treating me like a thief. When I came down to the dealership they didn’t seem to understand my frustrations. I even received an email from the GM and didn’t see an apology or even a response after explaining the situation. I was lucky enough to be able to back out of the deal, but plan to educate others so they don’t receive similar treatment. More

Beware-Tundra/AutoNation Bought a 2018 $50K+ Tundra. Nothing but problems. We are on our 5th maintenance/update recall in one year. Each one is a min. 2.5 to 3 hour appoint Bought a 2018 $50K+ Tundra. Nothing but problems. We are on our 5th maintenance/update recall in one year. Each one is a min. 2.5 to 3 hour appointment. When problems occur technology doesn’t work properly leaving you without certain saftey feature. So you basically have to get the work done. I’m done with the product. So so very disappointed. Never again. No time for this! Looking to get rid of truck ASAP. Last appointment (today) was just over 3 hours. Don’t say I didn’t warn you. More

Exceptional Service Every Time Tina Becker in Service is Phenomenal! I have a 2007 Toyota Prius and a 2013 Highlander and AutoNation Toyota is the only place I service my vehicles s Tina Becker in Service is Phenomenal! I have a 2007 Toyota Prius and a 2013 Highlander and AutoNation Toyota is the only place I service my vehicles since I moved here in 2008. I actually purchased my Highlander at this dealership because of the fantastic service experiences I had on my Prius. Service has always been Exceptional here and Tina Becker has always been my service adviser on the Prius, and now the Highlander. She is not only exceptional in her customer service and knowledge of her vehicles, but is such a professional! I cannot say enough good things about her and the entire dealership! What I can say is that when I replace this Highlander within the next year, AutoNation Toyota will be my first stop and Tina Becker will be my ONLY service adviser. Wow, what a FANTASTIC EXPERIENCE! More

Keep on trucking I purchased a brand new 2019 4Runner TRD 14 days ago. It has been in the shop 10 of those days, and still is. They have replaced the front axle, swap I purchased a brand new 2019 4Runner TRD 14 days ago. It has been in the shop 10 of those days, and still is. They have replaced the front axle, swapped out struts, taken lift kit on / off, and numerous other items. I am so upset that my brand new vehicle is being disassembled by AutoNation Ft. Myers. I bought a car that was built in Japan for a reason. I have been unsuccessful to have anyone in management return my calls or email. They deserve ZERO stars, but, that wasn't an option. They are absolutely HORRIBLE at customer service. I want my new car in new car condition, or give me a different vehicle. WORST EXPERIENCE EVER!!!!!!!~ More

Tabata airbag recall After our Corolla was recalled and told not to drive the vehicle, the Ft Myers Auto Nation offered us a loaner car until our's was repaired but would After our Corolla was recalled and told not to drive the vehicle, the Ft Myers Auto Nation offered us a loaner car until our's was repaired but would have to leave our car parked on the roof in the open. Our Corolla had always been garaged. The Ft Myers dealer refused the National Toyota offer that the customer would park their vehicle in their garage and agree not to drive it and receive the loaner with a signer release. The Punta Gorda dealer had absolutely no problem with the National Toyota plan, we signed a release, parked our car in our garage with no problem. Drove a loaner for 4 months. The Ft Myers Toyota dealership was very unsympathetic with our concerns. The Punta Gorda dealership was extremely nice and accommodating. My next Toyota will come from Punta Gorda dealer even though I live in Cape Coral More

Autonation refused to repair 2018 Camry with 1100 miles Just passed 1000 miles in this beast. Nothing but problems. My kia had no problems in 3 years. So far I have had multiple problems with my 2018 Camr Just passed 1000 miles in this beast. Nothing but problems. My kia had no problems in 3 years. So far I have had multiple problems with my 2018 Camry. Today I was at Autonation Toyota in Fort Myers Florida. Total frustration at the dealership. Went there for 2 reasons. Yikes! 1 the Lane sensors have quit working. 2. the front sensor ceased to work. because of this failure went to far parking car. Over the concrete stopper I went. Tore up some plastic housing. Couldn't drive car. Went under the car in good clothes to fix it. A normal screwdriver did not fit to tighten. Finally fixed it, Kinda, so I could drive it. I bought a new car to avoid problems and that is all I have had. Never mind that Sirius wasn't installed and that added it on. Was told this was on the XLE. Don't buy this vehicle. AutoNation Toyota refused to replace dragging plastic housing More

Great customer service My salesperson, Kevin was great from start to finish. He paid attention to my needs and gave me a great deal on a new car. My salesperson, Kevin was great from start to finish. He paid attention to my needs and gave me a great deal on a new car. More

Superb Service Auto Nation in general is an excellent dealership. The service department is fantastic. Mr. Greg Flemming has handled my servicing on my 2015 Toyota T Auto Nation in general is an excellent dealership. The service department is fantastic. Mr. Greg Flemming has handled my servicing on my 2015 Toyota Tundra 4x4 for the past several visits and has done an exceptional job. A seasoned professional with a great personality. As I'm leaving the state soon, I can only hope to find a dealership close to this good down the road. Thank you guys, at Auto Nation. Jerome Schmidt More

Service Rating Excellent Personnel were friendly; gave me an estimate of time required to complete work and finished within that time. Dan Dixon is especially efficient and p Personnel were friendly; gave me an estimate of time required to complete work and finished within that time. Dan Dixon is especially efficient and personable. More

Great customer service I had the best experience purchasing my new vehicle. Salesperson Joe Collins was great and he answered all the questions I had. He also went the extra I had the best experience purchasing my new vehicle. Salesperson Joe Collins was great and he answered all the questions I had. He also went the extra mile to help me find what I was looking for and that I was getting a great deal that will meet my budget expectations. More