AutoNation Toyota Fort Myers - Service Center
Fort Myers, FL
2,049 Reviews of AutoNation Toyota Fort Myers - Service Center
Had a cordial visit with the Service Manager during my most recent visit, He acted on my concerns and moved on my suggestions. I appreciated his time and courtesy! Don't find many like him who care about most recent visit, He acted on my concerns and moved on my suggestions. I appreciated his time and courtesy! Don't find many like him who care about the customer! More
The service is expensive and the amenities such as rides to your office while they work on the car have been removed. It took several hours for the transmission fluid change and two filter replacements. Th to your office while they work on the car have been removed. It took several hours for the transmission fluid change and two filter replacements. The bill exceeded $500 and I had to ask them to run the can through the car wash. More
Always a pleasant experience when I take my card in for service. Service Rep always explains procedure and estimated waiting time which is usually right on. service. Service Rep always explains procedure and estimated waiting time which is usually right on. More
I had an appointment for them to look at a tire for 8:30 a.m. they finally told me at 10:00 a.m. that they could not fix the tire and that I would need a new one. I don't think it should take a good mechan a.m. they finally told me at 10:00 a.m. that they could not fix the tire and that I would need a new one. I don't think it should take a good mechanic a hour and a half to look at a tire and know that they can not fix it. The nail was in the outer part of the tire. I went to two tire store down the road. They both informed me within a minute that they could not plug the tire because of where the nail was. Toyota was going to charge me $150 more than the tire store a few miles away. Definitely would not recommend this dealership. We had issues when we purchased the car so should have known not to got back there. We love the Toyota brand just not this dealership. Not good PR or return business if you want to disrespect customers. More
New to the area so had to get the car serviced. Had no issue with making appointment on line; was prompt in being met and reviewed what needed to be done. Shevanie was professional and knowledgea Had no issue with making appointment on line; was prompt in being met and reviewed what needed to be done. Shevanie was professional and knowledgeable. After about an hour she came back with some issues that were identified and following a constructive discussion I did add on additional work. Happy I did as the car drives fantastically. My only comment is on the waiting area; need more desk space for waiting customers to be able to work. I saw at least 5 people trying to work on laptops and only two small round tables by the coffee station. More
Orlando Quinones cares about his customers. He does his best to make sure you are in a safe vehicle. He never lets our family of drivers down. He does his best to make sure you are in a safe vehicle. He never lets our family of drivers down. More