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AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.2
2,050 Reviews

2,050 Reviews of AutoNation Toyota Fort Myers - Service Center

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June 20, 2023

I waited over 3 hours for an oil change, tire rotation and a tire patch. That's just unacceptable in my opinion. Maximum amount of time should be no more than 1 hour. I really don't like going to the deal More

by mdl8587
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Emmy
Jun 23, 2023 -

AutoNation Toyota Fort Myers responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Fort Myers take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (239) 321-5413 to discuss what we can do to help.

June 19, 2023

I made an appointment for synthetic oil change. In addition, it was time to have brake fluid flushed and tire rotation. I was given a free 27-point inspection and passed with flying colors. I as More

by sonnadue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot name.
Jun 23, 2023 -

AutoNation Toyota Fort Myers responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 19, 2023

No saben 100 por ciento lo que están haciendo porque fui hace 6 meses y no Me quedaban mantenimiento según ellos y ahora volví con otro problema el carro y tengo 2 mantenimiento más gratis por el seguro More

by yoandra montero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No lo se
Jun 24, 2023 -

AutoNation Toyota Fort Myers responded

Hola Yoandra, estamos profundamente decepcionados con su experiencia en AutoNation Toyota Fort Myers. Nuestro gerente general desea ayudarlo a cambiar su experiencia. Si está dispuesto, comuníquese con nuestro gerente general al (239) 321-5413 para analizar qué podemos hacer para ayudarlo.

June 16, 2023

I had an awesome service professional that took the time to review my options. Customer service is huge! I don’t often get this kind of extra quality service other places More

by Cuadraoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
He was tall, African American gentleman at first kiosk.
Jun 22, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

June 16, 2023

All were professional and kind and helpful. They were extremely busy with many customers. Perfect. More

by Judithki
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jun 23, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 15, 2023

very good service. will return in the future..fast service. very friendly staff. very good waiting room. More

by powmesamy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
forgot name
Jun 22, 2023 -

AutoNation Toyota Fort Myers responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 15, 2023

Dropped my car because in Key West where I live they were not able to fix it and I had my car properly fix and an amazing service . Like to mention Shelley KROGMANN for her advice and commitment to offer the More

by pellon.maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelley Krogmann
Jun 22, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your kind review; we are happy to pass along your comments to Shelley here at AutoNation Toyota Fort Myers! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 15, 2023

Awesome Advisors at Toyota of Ft. Myers, mine was Anthony Jane, and he was great. He was very welcoming and kept me updated on the status of my vehicle throughout the process. I espec More

by gmag44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jane
Jun 22, 2023 -

AutoNation Toyota Fort Myers responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

June 14, 2023

Since i have owned my Sequoia i have taken it to your dealership for all of the service and have never ever had any issues or problems. Delroy Sadler is an awesome Manager of the service department and More

by fireguyMike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delroy Sadler, Greg Flemming,Darius Cook, Renniel(Master mechanic)
Jun 22, 2023 -

AutoNation Toyota Fort Myers responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 13, 2023

Busy, friendly, comfortable waiting area. Service Advisor Anthony Jane kept me informed throughout my visit. More

by Bonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jane
Jun 22, 2023 -

AutoNation Toyota Fort Myers responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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