AutoNation Toyota Fort Myers - Service Center
Fort Myers, FL
2,049 Reviews of AutoNation Toyota Fort Myers - Service Center
Setting up the appt was very maddening. The service appt man didn't know what he was doing. He asked ridiculous questions and made me very angry. I complained to a level up employee and ask The service appt man didn't know what he was doing. He asked ridiculous questions and made me very angry. I complained to a level up employee and asked her to review the tape of our conversation. This was my first visit to the dealership, apparently everyone thought I should know who my service advisor was. Why would I know that? All I was doing was bringing it in for the 5000 mile check up, but I was expected to wait to talk to the service advisor. I left without waiting for that intro, then when I returned to pick it up, I had to wait again to meet my service advisor. Why would I even care to do that? All I wanted to do was pick up my car. That's a really odd way to do business. More
I was offered the best service. Not only I was provided with a priced estimate, a time estimate of the work to be done on the car, but additionally, they paid for an uber/lift ride Not only I was provided with a priced estimate, a time estimate of the work to be done on the car, but additionally, they paid for an uber/lift ride from the dealer to my home while the car was being worked on and then from my home to the dealer when the car was ready. I definitely want to go back to Auto-Nation do the regular maintenance on my car. Ronnie Polanco took very good care of me. What a fine customer service person. More