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AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.2
2,049 Reviews

2,049 Reviews of AutoNation Toyota Fort Myers - Service Center

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May 20, 2023

Mark Trillas is great and cares about his customers! The people under the portico need to greet and meet. The day I was there no one said a word to me. More

by Mjbleu22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Trillas
May 23, 2023 -

AutoNation Toyota Fort Myers responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 19, 2023

Over all the experience was ok. I had a hard time understanding what Orlando was trying to tell me about my new car warranty but his assistant explained everything to perfection. I More

by Katelin_joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando and assistant
May 22, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

May 18, 2023

It was an excellent service experience at AutoNation. I came in, established what was necessary and waited a reasonable amount of time until my car was completed and delivered as clean as a whistle. 2 More

by underwood_kj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Representative
May 19, 2023 -

AutoNation Toyota Fort Myers responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 16, 2023

I've been there twice. Once for sales and once for service. Horrible. On the sales side they are incompetent. On the service side they are NUTS! Charge $200 to pull a code? More

by Bob Crone
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael was my service rep [I don't recall the sales guy I worked with and walked out on after 45 min of waiting around!]
May 17, 2023 -

AutoNation Toyota Fort Myers responded

Hi Bob, we are deeply disappointed by your experience at AutoNation Toyota Fort Myers. If you'd like, please contact our General Manager at (239) 321-5413. We'd appreciate the chance to make your experience a positive one.

May 16, 2023

Came in for service and they did an excellent job and on time. I appreciate the professionalism the adviser had toward my car. More

by Crouch.thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
May 19, 2023 -

AutoNation Toyota Fort Myers responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 15, 2023

Anthony reviewed the service recommendations with me, & we chose the most important ones. I felt it would be the next day before I could pick up my car, but it was completed the same day. Happy about that! More

by 1900sonii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
May 17, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

May 15, 2023

Service was prompt and staff very courteous. Only saddened to hear that my air conditioning system will inevitably go out again :( and that is not on the dealer but the manufacturer. More

by MrsJones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
May 17, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to leave us feedback. If you have any further questions, please give us a call. We're always happy to help!

May 15, 2023

Shelly K. has been my service advisor for many years. Appreciate her knowledge and customer service. More

by kmuchler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly K.
May 17, 2023 -

AutoNation Toyota Fort Myers responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

May 14, 2023

Excellent service. CUSTOMER SUPPORT REPRESENTATIVE WAS KNOWLEDGEBLE ABOUT HIS RESPONSIBILITIES.FRIENDLY AND COURTEOUS. HE WAS AWESOME More

by rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnovan
May 17, 2023 -

AutoNation Toyota Fort Myers responded

Hi Rich, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 14, 2023

All of the dealer staff that I worked with were very professional and helpful. The time waiting for my annual service appointment was very reasonable. Overall a good experience. More

by Steve K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAVIER DE ARMES
May 17, 2023 -

AutoNation Toyota Fort Myers responded

Hi Steve, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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