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AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.2
2,050 Reviews

2,050 Reviews of AutoNation Toyota Fort Myers - Service Center

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May 10, 2023

Absolute pleasure doing business with this dealership they’ve really turn things around response time service waiting time, etc. were absolutely fantastic. I could not have asked for anything better. The More

by bedellaustin13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie polanco, Barbara Marin
May 11, 2023 -

AutoNation Toyota Fort Myers responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 09, 2023

I was promised a 2nd Fob for my Rav 4 in October 2022,because of shortage of chips over 6 months ago, to no avail, but I could buy one, which I did from you which I did, for close to $400.00. Explai More

by philandemma
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr Wheeler
May 12, 2023 -

AutoNation Toyota Fort Myers responded

Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

May 08, 2023

Waited three hours for 35,000 mile service which was basically tire rotation. Service rep left early, I learned family emergency, or so I was told when I couldn’t find him More

by rahand2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Dixon
May 10, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to leave us feedback. If you have any further questions, please give us a call. We're always happy to help!

May 08, 2023

Car was complete and rolled out to parking lot and then I still had to wait 30 min to get it. Check out process very slow. I would not recommend this dealership as in order to get the Toyota care, no other d More

by ctrap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
May 10, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (239) 321-5413. We hope to hear from you.

May 08, 2023

Love the service and quality, I brought my car in for its 15,000 mile oil change and it was done quickly with a detailed inspection and they even washed my car for me! Would definitely recommend Toyota to an More

by klvandevere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
May 11, 2023 -

AutoNation Toyota Fort Myers responded

Hi, we appreciate your positive review about your recent experience with us! We appreciate your recommendation of AutoNation Toyota Fort Myers and we hope to be of service again in the future.

May 08, 2023

Anthony Jane. Over and above answering questions emails and phone calls concerning vehicle maintenance and warranty. Extremely concerned on scheduled apt. Great fo More

by Such97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jane
May 11, 2023 -

AutoNation Toyota Fort Myers responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 08, 2023

Terrible service, no one had time to help, Service attendant went to lunch and left my car sitting in the line-up for service for 2 hrs. Supposely the car was serviced but I have no proof, except for More

by vonwill7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shavinia
May 10, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (239) 321-5413 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

May 07, 2023

Our service representative was very good. He communicated well and gave us recommendations without pressuring us to do what was recommended. More

by CScheidet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
May 11, 2023 -

AutoNation Toyota Fort Myers responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 05, 2023

It takes way to long to get the service done. An oil change with an appointment should not take 2 1/2 hours. Shelley does a great job. You need more like her. More

by lekeith101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelley
May 09, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (239) 321-5413. We hope to hear from you.

May 04, 2023

Service department very unprofessional. .my rep went home left me waiting for hours.Micheal rep who went home .date of service 4/20/23. More

by anneflone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael
May 04, 2023 -

anneflone responded

Please read...the oil change service that took 3 and a half hours is unacceptable.

May 07, 2023 -

AutoNation Toyota Fort Myers responded

Hello, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (239) 321-5413 -- we hope to hear from you soon.

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