AutoNation Toyota Fort Myers - Service Center

Absolutely NO customer service . No return phone calls . My family had purchased over 12 cars within a few years at this same dealerships. But will not in the future No return phone calls . My family had purchased over 12 cars within a few years at this same dealerships. But will not in the future More

AutoNation of Ft. Myers has serviced my car in the past when I lived in Ft. Myers and were fantastic. This week I was in town visiting friends and my car alert light c Myers has serviced my car in the past when I lived in Ft. Myers and were fantastic. This week I was in town visiting friends and my car alert light came on. Auto Nation didn't have any appts but worked me in at 4 pm on Tuesday. I am so appreciative of the service. It will make my road trip back to SC less anxiety producing. I still rate Auto Nation Ft Myers as 5+. It is great to know that some companies maintain their superior standards. More

Not always customer friendly, things fall through cracks. Telephone reminders are many and redundant. On-site associates often overwhelmed and not coordinated. Still friendly but keep customers waiting Telephone reminders are many and redundant. On-site associates often overwhelmed and not coordinated. Still friendly but keep customers waiting More

In late 2014, Wayne Carless sold me the 2015 Corolla I still have, and I usually stop by his desk to say hello when I bring my car in for service. He and the Customer Care Specialists who have helped me still have, and I usually stop by his desk to say hello when I bring my car in for service. He and the Customer Care Specialists who have helped me over the years are all excellent, as are the employees who have worked on my car. I am very grateful for your dealership’s knowledgeable and friendly atmosphere. More

Concerned for their customers, Anthony was very cordial and concerned regarding my service. There should be more like him. and concerned regarding my service. There should be more like him. More

Great dealership slow service Salesman did a great job selling me my last two vehicles selling me my last two vehicles More

To date, we have purchased two cars from this dealership, and have been very satisfied with the service. and have been very satisfied with the service. More

Wayne Carless was exceptional to deal with, highly recommend! Process was very quick and efficient. recommend! Process was very quick and efficient. More

Had service appointment at 10:00. Arrived at 9:50. Promptly greeted. Was told to wait in customer waiting area and a service representative would call me. At 10:40, still had not been Arrived at 9:50. Promptly greeted. Was told to wait in customer waiting area and a service representative would call me. At 10:40, still had not been helped. Walked to back desks. A rep located my paperwork. It had been with another rep this entire time. I signed the paperwork for suggested services and was told it would take about 1.5 hours. I got a text shortly after noon that my car was ready. Not all the services had been performed. No explanation given. More

I had an appointment at 12:30 for a recall on my Rav4. I didn’t walk out of the dealership until 4:30 and the problem has not been resolved. We have owned Toyotas for over 20 years and have never been s I didn’t walk out of the dealership until 4:30 and the problem has not been resolved. We have owned Toyotas for over 20 years and have never been so disappointed. I even bought the car new at this dealership. There is no customer service any more. More