AutoNation Toyota Fort Myers - Service Center

I am very disappointed I was in a hurry and put 100 on top of some papers and a money order getting ready to take to bank I was running late for my oil change and decided to do that first and forgot about top of some papers and a money order getting ready to take to bank I was running late for my oil change and decided to do that first and forgot about the bank stuff I had already put in the car after my oil change had not even got out of parking lot when I went to get my deposit slip with money order and 100 dollar bill and 100 dollar bill had been stolen out of my car REPORTED IT but very upset I’m out that money More

Was greeted by Orlando, my service rep when I pulled up. He observed a small screw in my rear tire…which I had never noticed. Turned out to be nothing, since it never penetrated deep enough. He was very ou He observed a small screw in my rear tire…which I had never noticed. Turned out to be nothing, since it never penetrated deep enough. He was very outgoing, professional, and explained everything well. My battery was checked and found to be faulty. Battery was then replaced. Only came in for oil change and tire rotation, but glad the battery was checked and replaced! Overall this dealership has been excellent. I’ve been using them ever since we bought our 4Runner. More

I’m very happy with the way that the staff treated me! I was very comfortable, and was able to check out a couple of new vehicles to kill the time while my car was getting serviced. Kylee Gibson, notably, I was very comfortable, and was able to check out a couple of new vehicles to kill the time while my car was getting serviced. Kylee Gibson, notably, was very kind and knowledgeable with showing me all of the different cars Toyota had to offer. Definitely a 10/10! More

My Prius would not start at all. AutoNation gave me the number of an excellent tow service. The tow service got my car started and said that if I didn’t turn it off, I should be able AutoNation gave me the number of an excellent tow service. The tow service got my car started and said that if I didn’t turn it off, I should be able to drive it to the dealer. This saved me the cost of the tow. AutoNation then got my car right in without an appointment, installed a new 12volt battery and I was on my way home in less than 90 minutes with the problem fixed. Excellent service. More

Another great visit to AutoNation for service. Orlando did another great job. I recommend him to all my friends Orlando did another great job. I recommend him to all my friends More

@autonationtoyotafortmyers did a terrible job replacing my weatherstrip in my 2022 sienna two years ago letting water go into my trunk and accumulate in the bottom. Recently I noticed the same issue, and d my weatherstrip in my 2022 sienna two years ago letting water go into my trunk and accumulate in the bottom. Recently I noticed the same issue, and decided to bring it in, @autonationtoyotafortmyers told me that the same issues from two years ago it’s now caused by a different problem and they won’t cover it. They told me that if it was the same problem the car would have mold and according to them the car didn’t, TODAY I checked fully my car and indeed it has mold SO THEY LIED to cover their behind. As well I told them to check the weatherstrip again since that was the problem the first time and I was THREATENED that they would charge me additional for an inspection that should’ve been done in the first place, gave me a stupid excuse to save their xxx from fixing something they should’ve done in the first place. You guys lied and told me it was some body plug of the bottom of the car WHEN IT WAS ALWAYS THE WEATHERSTRIP THAT YOU GUYS SUPPOSEDLY FIXED 2 years ago More

Michelle was an amazing help with my car. She made everything go smoothly from the start. She made everything go smoothly from the start. More

My steering wheel and lock button and gearshift and air conditioning button all felt like someone had smeared honey on everything!!! It was awful I actually had to clean everything when I got home and noth conditioning button all felt like someone had smeared honey on everything!!! It was awful I actually had to clean everything when I got home and nothing was fixed and nothing was even told to me on what can be done to fix the problems I had! More

It’s the service department that I have an issue with. I had an appointment for 10:00 for the 5000 mile check up. I was told it would be 1 1/2 hr. 2 hrs and 45” later. What’s the point in having a reserva I had an appointment for 10:00 for the 5000 mile check up. I was told it would be 1 1/2 hr. 2 hrs and 45” later. What’s the point in having a reservation? More

Took my RAV4 in for service Great experience. In and out quickly. Always kept me updated on progress via text messages. In and out quickly. Always kept me updated on progress via text messages. More