AutoNation Toyota Fort Myers - Service Center

Shelley has worked for this dealership for years. I can rely on her suggestions. The dealership is smart to keep her around. I saw the other agents taking to each other and not doing anything. Shelle I can rely on her suggestions. The dealership is smart to keep her around. I saw the other agents taking to each other and not doing anything. Shelley is the only one who was helping. She gets dumped on because she cares and will help the clients. The other agents don't care and enjoy that she does all the work. More

Yes, service was very good and even though I had to be to work, they let me drop my car off and pick it up and it was done way before that so they did keep my timeslot work, they let me drop my car off and pick it up and it was done way before that so they did keep my timeslot More

AutoNation Toyota representative Mr. Darius of Ft Myers has been extremely professional in servicing my Camry Hybrid yesterday 4-25-23. He handled the entire experience explicitly. Tha Darius of Ft Myers has been extremely professional in servicing my Camry Hybrid yesterday 4-25-23. He handled the entire experience explicitly. Thank you Darius! More

BE CAREFUL HERE. We took our Toyota Highlander in for service. All it needed was tire rotation because it was not due for oil change. My husband marks the tires befor We took our Toyota Highlander in for service. All it needed was tire rotation because it was not due for oil change. My husband marks the tires beforehand and then writes a diagram in a notebook. At the end of two and one-half hours (yes this is how long it took them NOT to rotate the tires) we were told our car was ready. But, yes, you guessed it, the tires had not been rotated. The Manager and the Customer Care Specialist were called and conferred. Eventually, just 20 minutes later, the car was back with tires rotated. More

Did oil change and tire rotation. It took 2 hours, which is too long when you book it well in advance. It took 2 hours, which is too long when you book it well in advance. More

Went in for maintenance advised of rattle in front end suspension, service representative and mechanic found source and repaired. Very satisfied with the customer service all provided. suspension, service representative and mechanic found source and repaired. Very satisfied with the customer service all provided. More

I had a 3:15 appointment for 15,000 mile service and oil change, vehicle was checked into the system at 3:29. Service rep explained that the service would take 2-2 1/2 hours. I was back in my car at 5:30. change, vehicle was checked into the system at 3:29. Service rep explained that the service would take 2-2 1/2 hours. I was back in my car at 5:30. Service was as promised, however 2 hours seems excessive. Service rep went above and beyond to keep me informed. More

Customer service was great, time spent at the dealership was reasonable, recommended services that were due was reasonable, recommended services that were due More

I had 15K mile checkup w oil change. They didn’t tighten oil plug and oil leaked all over my driveway at new house. Was told manager would call. Haven’t heard a word. Horrible experience They didn’t tighten oil plug and oil leaked all over my driveway at new house. Was told manager would call. Haven’t heard a word. Horrible experience won’t go back More