AutoNation Toyota Fort Myers - Service Center

The customer service is not great at AutoNation Fort Myers. It has gone down over the years since the dealership was sold to AutoNation. Myers. It has gone down over the years since the dealership was sold to AutoNation. More

I love my camry hybrid. Ii moved here two years ago and tried the dealership, post covid. It was horrible. I’d scheduled my service and after waiting well over two hours I f Ii moved here two years ago and tried the dealership, post covid. It was horrible. I’d scheduled my service and after waiting well over two hours I found my car wasn’t even in line for service. I expresses my anger and left and took my car elsewhere. But time has changed everything. This time my car was in line for service immediately. The service personnel were attentive and prompt. They asked what I needed and did not need. I had just recently bought tires and did not want them rotated. So they didn’t. They also estimated my wait time and were right on. They were polite and even joked with me. And to top it off, they washed my car. No charge! Good job overall. I’ll be back. Thank you. More

The representative was detail in his explanation of services and time needed. My coupon was applied. Service was great. services and time needed. My coupon was applied. Service was great. More

Customer service is always good, Mark has always help me when I need something done, speed of service course be a bit faster, there’s no way it takes over an hour just to rotate tires when I need something done, speed of service course be a bit faster, there’s no way it takes over an hour just to rotate tires More

Service dept worked me in on a Mon morning when my mom passed away unexpectedly 10 hrs away. I needed an oil change and tire rotation quickly. They thoroughly checked everything to make sure I was safe on passed away unexpectedly 10 hrs away. I needed an oil change and tire rotation quickly. They thoroughly checked everything to make sure I was safe on the road and found a nail in a tire that could've stranded me on the trip. I really appreciate their care. More

I've never seen a car dealership so interested in keeping you and your car safe! you and your car safe! More

Staff are very friendly with the services. It does take some time but is worth for the safety and maintenance of the vehicle. It does take some time but is worth for the safety and maintenance of the vehicle. More

Awesome customer service, the staff are knowledgeable and pleasant to interact with. They maintain a can do demeanor throughout your experience. pleasant to interact with. They maintain a can do demeanor throughout your experience. More

Auto nation Toyota is the best dealer in town. Do you know that my friend? Do you know that my friend? More

It’s a dealership… hard to rate. My appointment meant nothing. I arrived a few minutes early. Did not even take my car in til I was there over 90 minutes. Total visit was almost three My appointment meant nothing. I arrived a few minutes early. Did not even take my car in til I was there over 90 minutes. Total visit was almost three hours for a simple adjustment to a rear hubcap which I was charged $48 for. Now, I have go back this week because problem was not even fixed. Having same issue with rear wheel. Two stars on the rating was very generous More