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AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.2
2,047 Reviews

2,047 Reviews of AutoNation Toyota Fort Myers - Service Center

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April 01, 2023

AutoNation is a very large dealership with plenty of employees to help. Everyone was polite and did their job. Has an appt with Service Dept to rotate tires on our new 2023 Highlander Hybrid and I was More

by mrz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't recall
Apr 04, 2023 -

AutoNation Toyota Fort Myers responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 31, 2023

The service rep was courteous and informative, and the work was done within the time he estimated. I was disappointed that the vehicle was not washed, which I thought was standard procedure. More

by jmwirka44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius Cook
Apr 04, 2023 -

AutoNation Toyota Fort Myers responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (239) 321-5413. We hope to hear from you.

Apr 08, 2023 -

jmwirka44 responded

It is not necessary to "make up". Nothing to worry about.

March 31, 2023

Good Service Manager! 90 minutes oil change. Pleased. Stopped using service 2020 due to wait time of 4hrs. Much improved! Surprised no cars displayed. Only SUVs. Will be b More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Sutter
Apr 04, 2023 -

AutoNation Toyota Fort Myers responded

Hi Frank, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 31, 2023

Having Tina Marie Catrucco is always a pleasure and makes my visit here to Toyota the best there can be. She makes me feel very welcomed and makes me feel part of the family. More

by AVEARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Marie Catrucco
Apr 04, 2023 -

AutoNation Toyota Fort Myers responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

March 30, 2023

My service rep Mike Pino is terrific. He and his Service Manager Jim Sutter are very experienced and knowledgeable. They help me stay on top of potential problems. They make me happy t More

by amm1943
Recommend Dealer
Yes
Employees Worked With
Mike Pino, James Sutter
Apr 03, 2023 -

AutoNation Toyota Fort Myers responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 30, 2023

The weather stripping on rear passenger window is peeling, RAV4 is new, 2 months old.Autonation will not replace because it’s not under warranty!! Seriously it’s brand new. Would have to pay to repla More

by Kimiampmkmel
Recommend Dealer
Yes
Employees Worked With
Unknown
Apr 03, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for bringing this matter to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (239) 321-5413 -- we hope to hear from you soon.

March 30, 2023

Love this dealership! Their customer service is A1. I can always trust the job will be done right and in a timely matter. Wouldn't take my truck anywhere else! More

by Coco
Recommend Dealer
Yes
Employees Worked With
Ronnie
Apr 03, 2023 -

AutoNation Toyota Fort Myers responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 29, 2023

Great Service. Good Sales people. Very Easy to work with. Honest. Caring. Worked with Greg for Service and Roberta for Sales. Great hardworking people. More

by Cromeo11
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg, Roberta
Apr 01, 2023 -

AutoNation Toyota Fort Myers responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

March 29, 2023

AutoNation’s service department is very accommodating to my time schedule in getting my cars serviced there even though they are not Toyotas. Nick is a great service advisor and very friendly. Always a grea More

by AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Haynes
Apr 01, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Fort Myers! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

March 29, 2023

It was a free oil change and tire rotation offer and as a long time customer I appreciated the offer. Thank you! More

by samsara214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius Cook
Apr 01, 2023 -

AutoNation Toyota Fort Myers responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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