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AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.2
2,047 Reviews

2,047 Reviews of AutoNation Toyota Fort Myers - Service Center

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March 25, 2023

My car sat in the waiting area for over an hour before I brought it to someone's attention. Finally, it was driven in for it's routine service. It took 2 hours for this routine service. Unacceptable, som More

by RogerB
Recommend Dealer
No
Employees Worked With
Unknown
Mar 30, 2023 -

AutoNation Toyota Fort Myers responded

Hello, we are deeply disappointed by your experience at AutoNation Toyota Fort Myers. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (239) 321-5413 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

March 24, 2023

Went in for oil change. They didn't reset my oil change warning. And they didn't add a reminder on windshield. Left the interior very dirty. Poor service. More

by Bob4222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
Mar 28, 2023 -

AutoNation Toyota Fort Myers responded

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like the opportunity to address your concerns. Please reach out to us directly at (239) 321-5413 when you have a chance. Thank you, and we look forward to hearing from you.

March 24, 2023

Fantastic service 1st time there and I had a 7am appt and Gillian was ready for me. I had my 1st 5000 mile service and in 90 min I was driving out! I would say they could spruce up their lounge area a littl More

by Proco1721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillian
Mar 28, 2023 -

AutoNation Toyota Fort Myers responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 24, 2023

Service was good no problem getting car in service person kept me inform on the status of my car More

by Cobtas2523
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 29, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 23, 2023

I have used this dealership for all my service and body work needs ever since I have owned Toyotas. Satisfied. More

by Flonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Mar 27, 2023 -

AutoNation Toyota Fort Myers responded

Hello Flonnie, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Fort Myers. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 23, 2023

I been talking my car for many years and always very happy with all that services the always offer to me. Thank you for the time the everyone has to explain to me what I need to keep my car and good con More

by Claudia herlein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone
Mar 27, 2023 -

AutoNation Toyota Fort Myers responded

Hello Claudia, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Fort Myers. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 23, 2023

Friendly customer service. Prices are high, reflective of the economy. Rep recommended service and then found it was done previously at another location, when I questioned it. More

by laur_him
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
Mar 27, 2023 -

AutoNation Toyota Fort Myers responded

Thanks for the feedback! We strive to provide excellent service to our customers at AutoNation Toyota Fort Myers. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (239) 321-5413. We hope to hear from you.

March 23, 2023

The good: Staff was knowledgable and friendly and no upselling. The bad: Had to wait a week for an appointment and than 16 days for parts and repair. Like all dealers..EXPENSIVE. The ugly: The pl More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shantel Tolbert
Mar 27, 2023 -

AutoNation Toyota Fort Myers responded

Thanks for the feedback, Rich. We strive to provide excellent service to our customers at AutoNation Toyota Fort Myers. Please reach out to us at (239) 321-5413 when you can so we can address this situation directly. Thank you and have a great day.

March 22, 2023

I got an oil change and tire rotation on my 2018 Toyota camry. Dan , my service associate was terrific. The wait was just a little longer than expected but it was worth it. The dealership is clean and ev More

by RG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Mar 26, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 21, 2023

Very professional and streamlined dealer. Quick service as promised. My car care consultant kept me informed of service progress More

by Golembiski3517
Recommend Dealer
Yes
Employees Worked With
Anthony Jane
Mar 31, 2023 -

AutoNation Toyota Fort Myers responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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