AutoNation Toyota Fort Myers - Service Center

Great dealership. Service dept excellent. Darius assisted me today and he went the extra mile in helping me. He took the time to look at my service contract and warran Service dept excellent. Darius assisted me today and he went the extra mile in helping me. He took the time to look at my service contract and warranty and explained to me things I needed. Thanks again Darius More

I never have an issue but this time was not the best experience. I had an appointment at 2:30 for regular maintenance. No one discussed with me what was going to happen. Around 3:30, I approached the experience. I had an appointment at 2:30 for regular maintenance. No one discussed with me what was going to happen. Around 3:30, I approached the service adviser who apologized because she was dealing with some critical issues. She said she would get it processed. At around 4:15, I was told my car was ready and I was handed the wrong keys. There was a mix-up. My car was not ready until 5:15. It felt like they had never started until the mix-up occurred. I don't think it should take this long for an oil change. Another customer told me he did not have an appointment and was told to come in around noon because they were slow. I understand that issues can happen but why make an appointment if it is going to take over 3 hours. I will say that I love my service adviser, Shelley Krugman and will use her always. I think when one service adviser is having issues, others should help. There were several advisers just sitting around. Just my opinion. I may not understand what is really going on. More

We have a 2022 Toyota Sienna wheelchair converted van by VMI. We took the van in twice as the heated passenger seat wasn't heating up, the passenger side airbag wasn’t working and the seatbelt alarm kept go VMI. We took the van in twice as the heated passenger seat wasn't heating up, the passenger side airbag wasn’t working and the seatbelt alarm kept going off. The dealership claims it is a VMI problem and VMI says it is a Toyota problem. We are caught in the middle. More

My maintenance light is still on after my visit to your shop. Now I guess I’ll have to drive a half hour again to see what that’s about. shop. Now I guess I’ll have to drive a half hour again to see what that’s about. More

I am glad that I can count on great service. I am never disappointed in them. I am never disappointed in them. More

I had service on my Toyota recently. The Service Department is very busy this time of year but despite the many customers the service department was very courteous. Mark Trillas was s The Service Department is very busy this time of year but despite the many customers the service department was very courteous. Mark Trillas was so nice to work with. More

Autonation is great. Knowledgeable, pleasant to deal with. They explain everything to you up front so there are no surprises when it’s time to pay. Highly recommend this Knowledgeable, pleasant to deal with. They explain everything to you up front so there are no surprises when it’s time to pay. Highly recommend this dealership. More

Good service. Staff was so nice and did their best to help me with all the issues . 5 stars Staff was so nice and did their best to help me with all the issues . 5 stars More

Took a long time to service my vehicle. They hired a car to take me home and bring me back. Hadn't had service for awhile. They cleaned the vehicle too They hired a car to take me home and bring me back. Hadn't had service for awhile. They cleaned the vehicle too More

Nick in services was amazing. He was able to help me get my battery check and replaced quickly. He was able to help me get my battery check and replaced quickly. More