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AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.3
2,062 Reviews

2,062 Reviews of AutoNation Toyota Fort Myers - Service Center

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March 27, 2023

Very unprofessional i was not satisfied team was rude and was not helpful. After buying 2 new vehicles from them i will bring my business somewhere else More

by Hposada1
Recommend Dealer
No
Employees Worked With
Don’t remember
Mar 30, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (239) 321-5413 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

March 26, 2023

Professional, Excellent, Friendly, and Knowledgeable! They went out of their way for me. I’m very grateful. More

by johnnahas1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvester
Mar 30, 2023 -

AutoNation Toyota Fort Myers responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 26, 2023

Auto Nation , for the most part is a dealership one should consider when purchasing a new vehicle . Not the least expensive; but certainly not the most expensive . Service Department very good .Body da More

by wallstreet1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Mar 30, 2023 -

AutoNation Toyota Fort Myers responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 26, 2023

I brought in my 2019 Tacoma for its 60,000 mile service interval. My advisor, Javier, made sure to explain all necessary maintenance and why they’re necessary. I felt very confident in my decision and thou More

by Lorena Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Mar 30, 2023 -

AutoNation Toyota Fort Myers responded

Hi Lorena, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 25, 2023

Does never not solve the problem, the light of painel is on after of “the solve that problem “ More

by kplimavieira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know
Mar 30, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for bringing this matter to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (239) 321-5413. We hope to hear from you.

March 25, 2023

My car sat in the waiting area for over an hour before I brought it to someone's attention. Finally, it was driven in for it's routine service. It took 2 hours for this routine service. Unacceptable, som More

by RogerB
Recommend Dealer
No
Employees Worked With
Unknown
Mar 30, 2023 -

AutoNation Toyota Fort Myers responded

Hello, we are deeply disappointed by your experience at AutoNation Toyota Fort Myers. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (239) 321-5413 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

March 24, 2023

Went in for oil change. They didn't reset my oil change warning. And they didn't add a reminder on windshield. Left the interior very dirty. Poor service. More

by Bob4222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
Mar 28, 2023 -

AutoNation Toyota Fort Myers responded

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like the opportunity to address your concerns. Please reach out to us directly at (239) 321-5413 when you have a chance. Thank you, and we look forward to hearing from you.

March 24, 2023

Fantastic service 1st time there and I had a 7am appt and Gillian was ready for me. I had my 1st 5000 mile service and in 90 min I was driving out! I would say they could spruce up their lounge area a littl More

by Proco1721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillian
Mar 28, 2023 -

AutoNation Toyota Fort Myers responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 24, 2023

Service was good no problem getting car in service person kept me inform on the status of my car More

by Cobtas2523
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 29, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 23, 2023

I have used this dealership for all my service and body work needs ever since I have owned Toyotas. Satisfied. More

by Flonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Mar 27, 2023 -

AutoNation Toyota Fort Myers responded

Hello Flonnie, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Fort Myers. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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