AutoNation Toyota Fort Myers - Service Center

Fantastic service experience. Easy appointment setting via online website, quick check-in and quick service. Would highly recommend. Easy appointment setting via online website, quick check-in and quick service. Would highly recommend. More

Turner Simpson and the team were very professional and courteous, a pleasant experience selling my vehicle. courteous, a pleasant experience selling my vehicle. More

Great service. Quick return. comfortable waiting room. Able to diagnose problem and fix without charge. Quick return. comfortable waiting room. Able to diagnose problem and fix without charge. More

Shelly in service is Awesome! ! Great service, prompt and on the mark. She takes great care of the customers. ! Great service, prompt and on the mark. She takes great care of the customers. More

Dealership needs more employees to help with demands in this area. When you get an appointment, you still have to make it a whole days deal in maintenance department. Please fix so we can take advantage of this area. When you get an appointment, you still have to make it a whole days deal in maintenance department. Please fix so we can take advantage of making appointments and going on with our regular activities. Than you. More

Contacted me about a free service ( oil change, tire rotation. Took advantage of the offer. rotation. Took advantage of the offer. More

I have been satisfied with my dealings at AutoNation Toyota. The staffing has been very professional and helpful. I have purchased and sold vehicles to AutoNation over the years. The service center is w Toyota. The staffing has been very professional and helpful. I have purchased and sold vehicles to AutoNation over the years. The service center is well staffed and very good advising. Emmy-Michael went above and beyond helping me. More

Took my Land Cruiser in for an oil change in May 2022 and it was found to have Rat Damage. Progressive ended up paying $10K for the repair and I paid another nearly $2K for my portion to the COLLISION depart it was found to have Rat Damage. Progressive ended up paying $10K for the repair and I paid another nearly $2K for my portion to the COLLISION department that handled the repair. After 32 days was told my care was ready for pickup. On the drive home there was no AC from the passenger vents and the Master Warning Light was flashing incessantly. I took the car back in and after a couple of days was told it was ready to pick up. The AC was still not working and the Master Warning Light still flashing. I called back to report and no one ever called me back. I was finally allowed to bring the car in to the SERVICE department just before Thanksgiving 2022 for a diagnosis of the problem. They found a non-functioning SERVER that they ALL said was INCIDENTAL and COINCIDENTAL and that no one at AutoNation was at fault for releasing my car BROKEN TWICE and that I would be responsible for the nearly $3000 repair that required them taking apart the entire dash AGAIN. Wrote a 9 page letter to the General Manager, John Colon, that was shared with the Collision Manager, Ryan Wohl, that chronicled my entire now 9 month comedy of ERRORS. I spoke with each of them and they vouch for their TEAM, and each pointed the finger at the other. The entire ENTERPRISE stood together with their story that everyone did their job and these things just happen sometimes. No LOGICALLY thinking person would hear the entire story and conclude that AutoNation did NOTHING WRONG and should NOT be LIABLE for ANY of the cost of the 10 hours of LABOR to open a dash that was already open during the initial repair. NO CONFIDENCE. Have been a customer for over a DECADE. My decade long service representative recently quit after being treated poorly and not given a clean private space to express breast milk after her maternity leave. They are NOT the same AUTONATION they once were. I will NEVER RETURN. Beware!! The PROFESSIONALISM and CUSTOMER CARE are lacking in SERVICE and COLLISION. It's all about the BOTTOM LINE in the end. 0 comments More

Good customer service Gillian very kind, and service performance excellent I will return for my next service performance excellent I will return for my next service More

The service couldn't have been better. The service associate was efficient and even provided a Lyft home while I waited. Thank you. The service associate was efficient and even provided a Lyft home while I waited. Thank you. More