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AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.2
2,046 Reviews

2,046 Reviews of AutoNation Toyota Fort Myers - Service Center

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June 17, 2024

Terrible service advisor. Try calling the phone number they were not helpful to get me in touch More

by adria002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacqueline Becerra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (239) 321-5413 to discuss what we can do to help.

June 16, 2024

Shelley is the best service tech ever. She’ll do whatever she can to help. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
Jun 17, 2024 -

AutoNation Toyota Fort Myers responded

We are pleased to hear you had such a positive experience with us, Dan! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 10, 2024

Shelley Kroggman has done her very best to help me with the issues I have been having with a non Toyota car that I bought used from Auto Nation Fort Myers. More

by PandaPanick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelley Kroggman
Jun 13, 2024 -

AutoNation Toyota Fort Myers responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Fort Myers. Drive safe, and we'll see you on the road.

June 07, 2024

Maria did a great job on my service. Explain everything and it was fast. She clear all the doubts that I had. I will returned for my future services More

by Mdutra10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria padron
Jun 12, 2024 -

AutoNation Toyota Fort Myers responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 30, 2024

They always seem fair and treat me right. It’s the only place I have my vehicle serviced at since the day I bought it in 2007. More

by fireguyMike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius Cook
Jun 01, 2024 -

AutoNation Toyota Fort Myers responded

Hello, thank you so much for the positive review! Feel free to stop by if you ever need any more help.

Jun 01, 2024 -

fireguyMike responded

Thank you for understanding my situation that I explained to Darius. We are both on the same page now. He understands the quality of service and parts that I insist on getting my vehicle. Thank you again, fireguyMike.

May 28, 2024

This is the first time I have ever been to this dealership, and I am very happy with the experience. I was assisted by Anthony and he was very kind and helpful. He made the process easy peasy. I wi More

by Babyblue1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jane
May 30, 2024 -

AutoNation Toyota Fort Myers responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 27, 2024

Always good service when I come in for oil changes, tires, etc.. Wait times are high and communication pf the status of my car could be improved. Over 2.5(I was told about 1-1.5 hrs) hours to wait for More

by Mellie42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald (phone) and Michael (in person)
May 29, 2024 -

AutoNation Toyota Fort Myers responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. Thank you for leaving feedback. Please reach out to us at (239) 321-5413 so we may identify ways to improve your experience.

May 27, 2024

Always great service. Shelley is my service representative and is THE BEST - professional, friendly and efficient. More

by Angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelley Krogman
May 29, 2024 -

AutoNation Toyota Fort Myers responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 24, 2024

Service rep was excellent. The Toyota Technicians could not identify and fix my problem on my Tacoma More

by DissatisfiedTacomaOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelley
May 27, 2024 -

AutoNation Toyota Fort Myers responded

Hello, we appreciate you taking the time to leave us this feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (239) 321-5413 to discuss what we can do to help.

May 20, 2024

Excellent service. Worked with a sales rep while I waited and almost bought a new car! More

by gailschilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius, Sylvester,Guichard St. Sunh
May 22, 2024 -

AutoNation Toyota Fort Myers responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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