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AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.3
2,062 Reviews

2,062 Reviews of AutoNation Toyota Fort Myers - Service Center

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March 02, 2023

Simple tire rotation and oil change. Scheduled 6 weeks previous. 10am appt. Quoted 1.5, maybe 2 hrs to service (that seems a long wait for a pre-scheduled slot to do such work?). 3hours More

by rgr1085
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
xxxxxxxxx. Xxxxx.
Mar 06, 2023 -

AutoNation Toyota Fort Myers responded

Hello, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to address your concerns. Please reach out to us directly at (239) 321-5413 when you have a chance. Thank you, and we look forward to hearing from you.

March 01, 2023

Oil change was quick! Mike was helpful. No additional items needed to be worked on. More

by jsconrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 06, 2023 -

AutoNation Toyota Fort Myers responded

Hello, we are pleased to hear you had such a positive experience with us, If you ever need help, just give us a call. Happy motoring!

March 01, 2023

The coupon I had for an oil change was a great deal. The only issue I had was that I was the first car there that morning (6:38 for a 7am appointment). Other cars that came after me were taken back More

by Coffee needed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure
Mar 06, 2023 -

AutoNation Toyota Fort Myers responded

Hello, Thank you for taking the time to share your feedback with us. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (239) 321-5413 to discuss what we can do to help.

March 01, 2023

Mr. Orlando always treats me like family, and the work done as always done right! More

by E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando
Mar 06, 2023 -

AutoNation Toyota Fort Myers responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 01, 2023

Is the best service, the customer service is five stars. Autonation Fort myers has a best team. Good job guys. Keep going. More

by Cesar Palacios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Mar 06, 2023 -

AutoNation Toyota Fort Myers responded

Hello Cesar, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 01, 2023

Service was great and prompt. I was in and out in a timely fashion. Very helpful. More

by EwallmineAruba
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier De Armas
Mar 06, 2023 -

AutoNation Toyota Fort Myers responded

Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

March 01, 2023

Waiting time was high due to the amount of people but actual service was great,, very professional and courteous More

by freddy_amr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan
Mar 06, 2023 -

AutoNation Toyota Fort Myers responded

Hello, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 28, 2023

Good customer service, wait time too long, 2 1/2 hours tire’s rotation. Thank you More

by J.brandi196290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly
Feb 28, 2023 -

J.brandi196290 responded

Vehicle is awesome and service great folks, wait time long, due to Iam from out of town and have to wait at dealer.

February 28, 2023

Prompt service, great staff. I was in and out for my service appointment in a timely fashion More

by Jewell0712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service staff
Mar 04, 2023 -

AutoNation Toyota Fort Myers responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

February 28, 2023

I brought my car in for a complimentary oil change a tire rotation. I needed wiper blades and saw that they were selling them for $10.99. I needed 3 blades I was then charged over $100 for them to replace m More

by meglpierce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark and Frank (sales)
Mar 04, 2023 -

AutoNation Toyota Fort Myers responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (239) 321-5413. We hope to hear from you.

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