AutoNation Toyota Fort Myers - Service Center

I live in Miami and I always make my appointment with auto nation in ft Myers. Excellent service auto nation in ft Myers. Excellent service More

Arrived for a 9:00 appt. on a Wednesday morning. Over 3 hours for standard maintenance appt; oil, tire alignment, cabin and air filter change. 3 hour is crazy. Why make an ap on a Wednesday morning. Over 3 hours for standard maintenance appt; oil, tire alignment, cabin and air filter change. 3 hour is crazy. Why make an appt for 9 when I didn't leave until 12:30. Gentleman I dealt with was very courteous/polite and all...but the length of time I had to wait was extraordinary. I've been maintaining my highlanders for decades. NEVER had waited this long for similar service. Sylvester estimated 2 hours and after 2.5 I went to search him out. More

AutoNation’s service department does a great job getting your car in and out with minimal wait time. They have great customer service. your car in and out with minimal wait time. They have great customer service. More

All staff were friendly and pampering. Service was completed in very reasonable time. Was even offered snacks while waiting. Service was completed in very reasonable time. Was even offered snacks while waiting. More

The dealership itsself is good. However, the call center is incompetent and there is still an issue with my "working normal" seatbelt buckle." However, the call center is incompetent and there is still an issue with my "working normal" seatbelt buckle." More

My appointment was right on time. I was greeted right away by my rep in the lobby. My rep did a full review of my car and offered more needs. I was greeted right away by my rep in the lobby. My rep did a full review of my car and offered more needs. More

After getting a flat tire and having the spare on my car. I decided to go to Toyota to buy a tire so i didnt ride on the spare. Anthony was super helpful in getting me in so the guys could swap out the tire I decided to go to Toyota to buy a tire so i didnt ride on the spare. Anthony was super helpful in getting me in so the guys could swap out the tire for me. Will definitely be back! More

Another disappointing appointment at Autonation Collision Center. Never again will I go back and will tell everyone to run away from the dealership until management and ownership actually care about the cust Center. Never again will I go back and will tell everyone to run away from the dealership until management and ownership actually care about the customer experience and providing professional levels of service More

The appointment was provided quickly as I was going out of town the following week. The service department was fair, knowledgeable and courteous and the work was completed in a timely manner! of town the following week. The service department was fair, knowledgeable and courteous and the work was completed in a timely manner! More