AutoNation Toyota Fort Myers - Service Center

Emily was friendly and easy to work with- provided great info on my vehicle and got me in and out timely. info on my vehicle and got me in and out timely. More

Had an appointment for 1030AM for service. Waited 3 hours to get back the car. A simple oil and filter change, rotate tires and radiator antifreeze replacement. Unacceptable. In the past the s Waited 3 hours to get back the car. A simple oil and filter change, rotate tires and radiator antifreeze replacement. Unacceptable. In the past the service I received had a faster turnaround. More

Service personnel was friendly, polite and informative. I would recommend others to seek service here! I would recommend others to seek service here! More

Excellent service. Comfortable Waiting room with good refreshments. Clean bathrooms, comfortable seats, with cable tv Comfortable Waiting room with good refreshments. Clean bathrooms, comfortable seats, with cable tv More

Great service from the dealership for existing customers. Service coordinator was great keeping informed of the progress and inviting me to review the work in the shop. My tires were in need of replacement Service coordinator was great keeping informed of the progress and inviting me to review the work in the shop. My tires were in need of replacement, and they offered me a buy 4 get one free with an alignment.. More

Had a coupon for an oil change and tire rotation. Was still charged $35.40 and was not told what the charges were for, did not pick it up until I was already home.Not a very pleasant experience, fast Was still charged $35.40 and was not told what the charges were for, did not pick it up until I was already home.Not a very pleasant experience, fast service friendly staff not at all pushy. great waiting area. More

I had an appointment for oil change at 2:30. I arrived 5 minutes early. I waited 20 minutes to talk to a service agent. Then, he identified about 8 additional maintenance needs that we not id I arrived 5 minutes early. I waited 20 minutes to talk to a service agent. Then, he identified about 8 additional maintenance needs that we not identified when making my appointment. Let alone the additional maintenance was not scheduled. My car went into service after 30 minutes upon arrival. Then, I waited another 1 hour and 15 minutes for my car to be finished. Obviously an appointment means nothing to you. If you treat customers this way, you should not be in business. More

Organized but very busy. Got in on appointment time but took 2 hours for Oil Change and Tire rotation. Plan ahead. Very courteous. Got in on appointment time but took 2 hours for Oil Change and Tire rotation. Plan ahead. Very courteous. More

Fast and easy oil change and tire rotation. I got a discount with a coupon. I got a discount with a coupon. More

Initially very disappointed. I had a 10 AM appointment for service that I was dropping off. I had someone meeting me for pick up at 10:30. At 10:30 I was still waiting in loun I had a 10 AM appointment for service that I was dropping off. I had someone meeting me for pick up at 10:30. At 10:30 I was still waiting in lounge and had to flag someone down and ask about my 10:00 appointment to which she said, "We don't take appointments." Yet I was allowed to make an appointment 2 weeks earlier. My service advisor was with another customer which I was not going to interrupt and in the mean time another advisor got my ticket. By the time I was called up it was almost 10:45. My advisor was Donald and he more than made up for my inconvenience. All I needed was an oil change and tire rotation and anothe service he talked me into. My car was completed by the time I got home about 45 minutes later. So really if they had acknowledged the appointment and provided the service that quickly, I wouldn't have had to be picked up and brought back. Donald did an exceptional job and even had my car washed. More