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AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.2
2,047 Reviews

2,047 Reviews of AutoNation Toyota Fort Myers - Service Center

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January 17, 2023

Service Adviser didn't keep me up to date on service time. He & manager blamed over 2 hour wait on snowbirds. More

by Unhappy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Dixon, & his manager
Jan 20, 2023 -

AutoNation Toyota Fort Myers responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Fort Myers. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (239) 321-5413 to discuss what we can do to help.

January 17, 2023

Sylvester and Betty were professional in handling my recall paint issue. Very happy with the service I received. More

by buddynineone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvester and Betty
Jan 19, 2023 -

AutoNation Toyota Fort Myers responded

Hello, Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 16, 2023

Took my Toyota Tacoma in for an oil change. Service advisor Anthony was very helpful and courteous. More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Jan 19, 2023 -

AutoNation Toyota Fort Myers responded

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

January 16, 2023

Great service! Offered free ride home and return. Very thorough with explanation of maintenance and schedule. More

by wlb1950
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Jan 19, 2023 -

AutoNation Toyota Fort Myers responded

Hello, Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 13, 2023

Very fair with people and treat you with respect. I would recommend anyone to this dealer. More

by johnlgallegos3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelley Krogmann
Jan 19, 2023 -

AutoNation Toyota Fort Myers responded

Hello, Thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Toyota Fort Myers and we hope to be of service again in the future.

January 13, 2023

I waited 3 hours for an oil change and tire rotation. Zero communication. Waited 2 hours before they even started. I should have the option of rescheduling if they are that backed up. More

by constancenobis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not recall
Jan 19, 2023 -

AutoNation Toyota Fort Myers responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Fort Myers. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (239) 321-5413. We hope to hear from you. Take care!

January 13, 2023

Seem devoted to making it work for their customers. Comfortable waiting area with great coffee machine. Waiting for return of the bagels though! More

by Mjleonard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly
Jan 19, 2023 -

AutoNation Toyota Fort Myers responded

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

January 13, 2023

I had a great experience with Mr. Reyes (sp). He was easy to work with and very knowledgeable More

by sox95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reyes
Jan 19, 2023 -

AutoNation Toyota Fort Myers responded

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

January 13, 2023

I have been waiting 45 days plus for a repair that requires the replacement of a hybrid battery. Aside from the long wait, there has been a complete lack of communication and response to numerous att More

by ncoudret
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Rasiel Rayes
Jan 19, 2023 -

AutoNation Toyota Fort Myers responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (239) 321-5413 -- we hope to hear from you soon. Take care!

January 12, 2023

The service was quick and they called me promptly to let me know. Even after a mix up, they were able to resolve the problem quickly. More

by netanyagodoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Quiñones
Jan 16, 2023 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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