AutoNation Toyota Fort Myers - Service Center

This place is a disgrace. Arrived at appointment time and there must have been 17 other people in the waiting room that looked like they had been waiting a long time. After Arrived at appointment time and there must have been 17 other people in the waiting room that looked like they had been waiting a long time. After waiting 20 minutes to be acknowledged, I had to go across the street for coffee because there were no coffee or other amenities in waiting room as advertised. Waited more than an hour to be connected with service advisor and because I had only scheduled two hours for the routine service (per their website), I knew that the work would not be completed in time. When I attempted to address issues to service manager, they did not listen to my concerns, talked over me, and accused me of being hostile. Their work has always been glacially slow, but I assume that they advise two hours for a service because if they listed the traditional half or full day wait times, they would have to provide a rental car. They haven't cleaned my car for the past 4-5 services that I've had even though they advertise it on their website as complimentary. This place is a disgrace. They literally did not care when I said that they lost my business. My question is, how do they have any customers at all? More

Had 7 am appointment. was there at 650 am at around 720 someone actually came out to start the check in..(one person with about 20 cars waiting) Only went in for an oil ch was there at 650 am at around 720 someone actually came out to start the check in..(one person with about 20 cars waiting) Only went in for an oil change.2hours and 45 min later I was out of there. The price was very high. service sucked.Will NEVER go back there again! More

God, grant me the serenity to except the the things I can not change, the courage to change the things I can, and the wisdom to know the difference. Amen. not change, the courage to change the things I can, and the wisdom to know the difference. Amen. More

The advisor was very helpful and polite. I will be going back for any issues I have with my vehicle. I will be going back for any issues I have with my vehicle. More

Great service! I’m appreciative for all the help I received during my visit. Donovan was super helpful! I’m appreciative for all the help I received during my visit. Donovan was super helpful! More

I’ve purchased at this point a fleet of cars and trucks from AutoNation Toyota of fort myers, the sales staff always delivered that world class experience that you rarely get nowadays. Service, while alway from AutoNation Toyota of fort myers, the sales staff always delivered that world class experience that you rarely get nowadays. Service, while always rocking and rolling has always kept me afloat and on the road. Highly recommended ; always! More

This was not a good experience. My car was due for a 6 month visit. I was told when I arrived no oil changes could be addressed due to a problem they where having. I was ok with tha My car was due for a 6 month visit. I was told when I arrived no oil changes could be addressed due to a problem they where having. I was ok with that but I thought I had an oil leak and just wanted it looked at. I waited 1.5 hours for my tires to be changed in a waiting room that had no heat and no coffee. When I was given the car back I asked what about the oil leak? They didn't look at it and had to bring the vehicle back into the rack and I waited in another hour to find out no issues. They should have emailed the issues with heat and oil. More

Good service, good customer service, good frame time, take care about the customers and vehicles. take care about the customers and vehicles. More

Great experience, so fast with a service for my car and all staff help me with all I need 🫶🏻 all staff help me with all I need 🫶🏻 More

In my recent visit to AutoNation Toyota of fort Myers I had the pleasure of dealing with Orlando Quiñones who is a service representative. He was very informative, and helpful. I was there for tire balanci had the pleasure of dealing with Orlando Quiñones who is a service representative. He was very informative, and helpful. I was there for tire balancing but unfortunately the tires needed replacement. It was a very hectic day but Orlando made sure the vehicle issue was diagnosed and information was relayed fast and accurate. Will definitely be a pleasure to deal with their service department again. More