AutoNation Toyota Fort Myers - Service Center

I had an oil change and tire rotation. I was informed that my appointment time did not matter other than I would get service as soon as they could get to my car. It sounded like first co I was informed that my appointment time did not matter other than I would get service as soon as they could get to my car. It sounded like first come first serve approach. Anyway it took 2.5 hours to complete the oil change and tire rotation. This is way too long. I do not live in Ft Myers so I lost a good part of my day. It was confusing if service was to be at the truck center or the car center. I asked where my appointment was at; the worker said it does not matter. This may be the case if appointment times do not matter. Anyway the service was performed and the workers were nice. It just took too long. More

Great Service and price. Leave your car there and pick up at end of day. No problems. Leave your car there and pick up at end of day. No problems. More

The service department does great work. My only concern is that this week when I made an appointment for an oil change and multipoint inspection it took 3.5 hours. The time before this it t My only concern is that this week when I made an appointment for an oil change and multipoint inspection it took 3.5 hours. The time before this it took 5 hours. I live 45 minutes away from the dealership so I have to stay with my car and that's a long wait for a service I could get most places within an hour. More

When I went to pickup my car I was abruptly told not to remove manual key from my remote key. I said I did not remove it but they insisted I did outcome they gave me a new key. I would not have given a low remove manual key from my remote key. I said I did not remove it but they insisted I did outcome they gave me a new key. I would not have given a low rating just for this. HOWEVER, a week after being in service dept., where tire rotation was to be done, I got a warning light and buzzer saying my tire pressure was low. ALL four tires were not inflated properly! Now I wonder if any of my service was done correctly. Feel uneasy about my next service visit. More

The treatment, along with real interest in solving my needs are worth mentioning here. My advisor was Anthony Jane and I give him 5 stars (out of 5). needs are worth mentioning here. My advisor was Anthony Jane and I give him 5 stars (out of 5). More

great service and care from my service agent, Fernando. He was professional, thoughtful, and kind and ensured all my concerns were addressed :) He was professional, thoughtful, and kind and ensured all my concerns were addressed :) More

I took my 2020 RAV4 vehicle for an scheduled maintenance to this dealer as I usually do. As soon as I spoke with service advisor Mr. Trillas we checked the maintenance record, and He realized that some addi to this dealer as I usually do. As soon as I spoke with service advisor Mr. Trillas we checked the maintenance record, and He realized that some additional maintenance over the induction system was due, therefore I authorized it so I could keep my vehicle in great shape. I trust service advisor Mr. Trillas, I always try to schedule my vehicle's maintenance with Him. Thanks, More

Very Good service work done. I will be back for more work in the future. I will be back for more work in the future. More

I am satisfying fried with this dealership as they always do a good job and very friendly do a good job and very friendly More

Horrible! We waited over 2 hours while trying to get our first complimentary factory service. When we questioned we it would be done, we were advised that it w We waited over 2 hours while trying to get our first complimentary factory service. When we questioned we it would be done, we were advised that it would be another two hours or more. This was all with a scheduled appointment. The one bright spot was when I complained to the manager, he apologized and did the work himself. The manager should get a promotion, and your entire service staff should be fired! More