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AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.3
2,061 Reviews

2,061 Reviews of AutoNation Toyota Fort Myers - Service Center

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December 23, 2022

It would be nice if the car wash was working. It has not been working since COVID started. Gillian in service is very professional and knowledgeable. More

by rruss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillian
Dec 26, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

December 23, 2022

Darius Cook was very nice to work with. He was very knowledgeable and made recommendations which I accepted. More

by ccain59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius Cook
Dec 26, 2022 -

AutoNation Toyota Fort Myers responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota Fort Myers and we hope to be of service again in the future.

December 21, 2022

It took almost 2 hours for a simple tire rotation. To me that is unacceptable More

by Shawn.schauer09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shantel
Dec 24, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (239) 321-5413 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

December 20, 2022

Check engine light on. Told I had not tightened gas cap properly. Next day after leaving AutoNation the check engine light comes on again and I never touched the gas cap. I More

by maluhiia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember
Dec 22, 2022 -

AutoNation Toyota Fort Myers responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (239) 321-5413 for ways we can work towards resolving these issues. We look forward to hearing from you soon. Take care!

December 20, 2022

Great service. Very polite. Quality work. Very thorough. Explain issues well. Comfort while waiting.. Will return. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan.
Dec 22, 2022 -

AutoNation Toyota Fort Myers responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 20, 2022

I had an oil change and tire rotation. I was informed that my appointment time did not matter other than I would get service as soon as they could get to my car. It sounded like first co More

by Bob
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, I think
Dec 22, 2022 -

AutoNation Toyota Fort Myers responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

December 18, 2022

Great Service and price. Leave your car there and pick up at end of day. No problems. More

by CheapAss Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillian and Mike Pizzani
Dec 20, 2022 -

AutoNation Toyota Fort Myers responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 17, 2022

The service department does great work. My only concern is that this week when I made an appointment for an oil change and multipoint inspection it took 3.5 hours. The time before this it t More

by larryva
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Dec 19, 2022 -

AutoNation Toyota Fort Myers responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!

December 15, 2022

When I went to pickup my car I was abruptly told not to remove manual key from my remote key. I said I did not remove it but they insisted I did outcome they gave me a new key. I would not have given a low More

by Cynthia Jorgensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillian and Delroy Sadler
Dec 19, 2022 -

AutoNation Toyota Fort Myers responded

Hi Cynthia, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (239) 321-5413 to discuss what we can do to help.

December 13, 2022

The treatment, along with real interest in solving my needs are worth mentioning here. My advisor was Anthony Jane and I give him 5 stars (out of 5). More

by angelfwong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jane
Dec 16, 2022 -

AutoNation Toyota Fort Myers responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

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