AutoNation Toyota Fort Myers - Service Center

Profesionally, I'm an automotive journalist and very impressed with every aspect of my service, from waiting room to service writers to time to complete the work. impressed with every aspect of my service, from waiting room to service writers to time to complete the work. More

Shelly is our service advisor, and she always makes sure that we are up to date on all our service needs; recalls, ect. She always does her best to get us back on our way as soon as possible. We have bough that we are up to date on all our service needs; recalls, ect. She always does her best to get us back on our way as soon as possible. We have bought 4 new vehicles at this dealership since 2009 and have been treated pretty good. More

Services are way too expensive and poor. On top of that I spent my hold day there waiting for my car. On top of that I spent my hold day there waiting for my car. More

Excelent Dealer, dedícated service ! ,I recommend it to everyone. They take care of all details ! ,I recommend it to everyone. They take care of all details ! More

WOW! Every time, YES, every time, we have an appointment there for lof service it takes them 2-4 hours! AN APPOINTMENT! An appointment means they Every time, YES, every time, we have an appointment there for lof service it takes them 2-4 hours! AN APPOINTMENT! An appointment means they start on your vehicle shortly after you arrive. For those that don't know a lof service is a lube oil and filter replacement. This takes from start to finish less than 30 minutes! I know, I owned an independent Auto Repair facility for over 40 years. In my shop, every employee could receive a work order, get the vehicle, and properly install it on the lift. Drain the oil, change the filter, check the entire underneath of the vehicle, and check all 4 wheels' tire pressure and the spare. Check all fluids, belts, and hoses, and install new proper oil and fill washer fluid. Hand in a written report as to the condition of the vehicle for discussion with the customer if any was needed. return vehicle to the parking lot backed in for ease of departing customers. ALL in less than 30 minutes! My wife was just told while trying once again (since we sold our business and moved to Florida she prefers the dealer) for an APPOINTMENT, that it takes 2-3 hours for this service. Lying to customers should never be tolerated! Period! This dealership obviously needs serious training in ALL departments! More

As soon as I arrived for my scheduled appointment, Gillian was very honest with me about the amount of time it would take for a routine oil change, as was Tommy my awesome salesman. Yet she was able Gillian was very honest with me about the amount of time it would take for a routine oil change, as was Tommy my awesome salesman. Yet she was able to move me right along within a two hour window, which I was very pleased with. I will return for the next oil change because of the extra attention Gillian showed me that day. She is certainly a concerned customer care specialist. And now, I am aware of the length of time a typical oil change will take (3 - 4 hours) at AutoNation. More

I only gave them two stars for the politeness of the reps. Here is what happened: I made an appointment on Thursday for 2pm for an oil change and tire rotation. At 4:22pm my service rep told me it wo reps. Here is what happened: I made an appointment on Thursday for 2pm for an oil change and tire rotation. At 4:22pm my service rep told me it would be about 15 minutes until complete and apologized for the inconvenience . At 5pm the service rep said it would be right up. At 5:20pm I asked the rep to give me an honest answer as to when the vehicle will be ready. He never gave me one but did show up at 5:45 pm saying the vehicle was ready. Service rep also informed me the reason it took so long was they discovered a nail in the tread of the left rear tire and they would waive the fees because of the wait time. On Saturday morning I went to drive out and found low tire pressure on my right rear tire. I have filled it with air twice. I’m not sure I want to go back to get them to fix it unless I pack a lunch. Not only did the service rep lie to me but if it takes 4 hours to get an oil change and tire rotation it’s time to find somewhere else. In addition they never put the oil change expiration notice in the window. More

The service is excellent and wait time is reasonable. My service writer is very knowledgeable and efficient My service writer is very knowledgeable and efficient More

They performed my car services very good, the advisor asked every time for confirmation of the service. asked every time for confirmation of the service. More

AutoNation Toyota FT. M.---simply put----"SIMPLY THE BEST"... They are a thorough, professional, honest, and top notch group of auto people whose knowledge about the tick M.---simply put----"SIMPLY THE BEST"... They are a thorough, professional, honest, and top notch group of auto people whose knowledge about the tickings of running a fine dealership is way beyond the call of expectations, as compared to just about everything else that's out there. Come in and see for yourself !!! Non-disappointment guaranteed.. More