AutoNation Toyota Fort Myers - Service Center

Had a appointment at 9:00 am. When I arrived, I was told that there was a three hour waiting period. Also that a appointment was to get you in the door. This practice is ludicrous When I arrived, I was told that there was a three hour waiting period. Also that a appointment was to get you in the door. This practice is ludicrous by the dealership with no respect for the customer. Finally received my car back at 2:00pm. More

Wonderful experience top to bottom. Very grateful for the wonderful service I received. Post Hurricane Ian, I know that there is a shortage of everything... from patience, parts and h Very grateful for the wonderful service I received. Post Hurricane Ian, I know that there is a shortage of everything... from patience, parts and hard working skilled folks...... ALL of those things were found at AutoNation Toyota FORT MYERS. Michelle Branch is wonderful. I am grateful for your skill and appreciate everyone who assisted on the service of my vehicle. It is not lost on me -- traveling with 3 kids and two mothers... I feel safe with new brakes and the uber/lyft complimentary service to and from the dealership was incredibly appreciated. All my very best for a great holiday season. Thank you! Pattie Wilcoxson and Judy Ford More

Very average service. Long waits for simple service. 3 hours blamed because they couldn’t get in touch with me to figure out what was needed. Umm, I put the resin for serv Long waits for simple service. 3 hours blamed because they couldn’t get in touch with me to figure out what was needed. Umm, I put the resin for service in the online reservation and I was sitting just outside the service area working on my laptop. Instead they just let the vehicle sit there until I finally went inside to inquire. Lack of effort and customer service. Incomplete work. Guess what? I turn on my car after service and it tells me “need service, go visit dealer”. C’Mon guys. This is basic stuff that isn’t being handled. I cannot wait to get finished with my prepurchased seer ice package so I can start bringing my Toyota to the Lexus dealership for good service. More

Was called by you to schedule an appointment, then a day later got an email with a differnt day and time for an appointment, Called back toclarify. was told to select one of the dates and time, which I did. later got an email with a differnt day and time for an appointment, Called back toclarify. was told to select one of the dates and time, which I did. when I arrivedat the scheduled day and time, was told I did not have an appointment. they did squeese me if for the oil change, but 2 and a hlalf hours. More

Busy, well run, honest. A little pricey but peace of mind is more important, so in a long run they worth it. A little pricey but peace of mind is more important, so in a long run they worth it. More

It is getting very busy around here these days and wait times are a little longer but the service is still very good. They had us in and out within a couple hours and took great care of the vehicle. times are a little longer but the service is still very good. They had us in and out within a couple hours and took great care of the vehicle. More

Auto Nation is top notch in every respect. Customer service is alive and well at Auto Nation! Customer service is alive and well at Auto Nation! More

Customer service is terrible bad service and not complete service in my car !thank you service in my car !thank you More

My service advisor, Orlando always does an excellent job in customer service. He is always friendly and always has my best interest at heart. He keeps me informed on what my vehicle needs and is always resp in customer service. He is always friendly and always has my best interest at heart. He keeps me informed on what my vehicle needs and is always respectful of my time. He should be commended for his excellent service. Thank you More

2.5 hour wait. Was told 1 hour by Michelle. No exit paperwork.Not happy. paperwork.Not happy. More