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AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.2
2,053 Reviews

2,053 Reviews of AutoNation Toyota Fort Myers - Service Center

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November 28, 2022

I had a appointment @11am on Saturday 11/26/2022, I was there for 2.5 hrs and when I asked they said 6 cara ahead of me I would have to wait another 2 hrs for tire rotation ridiculous..no compassion from t More

by Mtwongii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I dint have a name
Nov 29, 2022 -

AutoNation Toyota Fort Myers responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Fort Myers. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (239) 321-5413 to discuss what we can do to help.

Nov 29, 2022 -

Mtwongii responded

Ok i will call

November 28, 2022

The service very good I always take my car there and the personal very friendly. More

by Cruznilda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shantel kolberg
Nov 29, 2022 -

AutoNation Toyota Fort Myers responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Nov 29, 2022 -

Cruznilda responded

Thank you

November 28, 2022

I had appointment and stayed in line for one half hour to get checked in.I left my car for brakes and was advised a day later that my brakes were ok but I had other problems. I asked what my bill would be to More

by jayowensj
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No thanks
Nov 29, 2022 -

AutoNation Toyota Fort Myers responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Fort Myers. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (239) 321-5413. We hope to hear from you.

November 27, 2022

Shelly in service is great. Your online schedule is usually very convenient; however, you shouldn't open time slots for staff you don't have. There were so many people in the More

by msfiggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly
Nov 28, 2022 -

AutoNation Toyota Fort Myers responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Fort Myers. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 27, 2022

Overly busy, and very unorganized. The definition of an appointment is non existent here. The work gets done, but it takes forever. More

by DkSmides
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donovan
Nov 28, 2022 -

AutoNation Toyota Fort Myers responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (239) 321-5413 to discuss what we can do to help.

November 27, 2022

Ft. Myers Autonation Toyota is the BOMB- DIGGITY!!! Service is exceptional and John Colon is the absolute BEST!!! More

by BtflLady723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Colon, Mark Trellis, Mike Rodriguez all exceptional!!
Nov 28, 2022 -

AutoNation Toyota Fort Myers responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Fort Myers. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 26, 2022

Ft. Myers Autonation Toyota is the BOMB-DIGGITY!!! Best Dealership, outstanding service and John Colon is the absolute BEST EVER!!!! More

by BtflLady723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Colon, Mike Rodriguez, Doug, Dale and Michelle, and Mark all fabulous!!!
Nov 28, 2022 -

AutoNation Toyota Fort Myers responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 26, 2022

Great dealership I like to go there. You have a service guy name, Anthony jane what a great knowledge wonderful service thank you Anthony Jane always. Kasem More

by kasem200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jane
Nov 27, 2022 -

AutoNation Toyota Fort Myers responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 24, 2022

Service after the sale needs improvement. Scheduled service appointments for simple oil changes should not take two hours. I recently arrived, on time, for an appointment and I was told i More

by CM
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager Tom Krastel
Nov 26, 2022 -

AutoNation Toyota Fort Myers responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (239) 321-5413 -- we hope to hear from you soon. Take care!

November 24, 2022

Gregory was great keeping us updated and seeing to our requests. Will ask for him again. More

by ms67471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory
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