AutoNation Toyota Fort Myers - Service Center

I received an email from dealership extending me a no cost oil change and tire rotation, the dealership set up the appointment for me, date and time. When I arrived service people had no knowledge of my cost oil change and tire rotation, the dealership set up the appointment for me, date and time. When I arrived service people had no knowledge of my offer. I had to find email on my phone for them and prove it to them ! I did get the free deal but the process was horrible and if my wife or another family member had dropped off the car I am sure they would not have gotten the deal. When I arrived to pick up the car I was asked to sign the invoice showing full price….again very unprofessional and almost looked like a scam. More

Had I known that my 10:00am appointment yesterday (11/15) for a 10,000 mile check up was going to take 6-1/2 hours to complete, I would’ve made arrangements for someone to pick me up since I’m handicapped du for a 10,000 mile check up was going to take 6-1/2 hours to complete, I would’ve made arrangements for someone to pick me up since I’m handicapped due to a stroke. If you were short staffed, maybe you shouldn’t have accepted so many customers yesterday. I hope this is not the norm for future appointments. More

Excellent and I am so happy and I fell comfortable with the attention and the seller's the attention and the seller's More

You make an appointment and walk out 2. 5 hours later for an oil change and basic maintenance checkup. Try to upsell on “suggested “ maintenance items for hundreds of dollars. I bought a mai 5 hours later for an oil change and basic maintenance checkup. Try to upsell on “suggested “ maintenance items for hundreds of dollars. I bought a maintenance package from Toyota to keep costs down. My former dealer in PA was so much better at time management and cost control. Probably my last visit. More

It was great service and friendly staff. I would recommend this dealership. The consent reminder of the appointment was a bit over kill, but I understand time is money. Some people forget I would recommend this dealership. The consent reminder of the appointment was a bit over kill, but I understand time is money. Some people forget with just one reminder. More

Hi my name is Louis Bruno and I’ve been going to Toyota in Fort Myers for about the past four years and for the first time Anthony in the service department was the first person that took care of me with n in Fort Myers for about the past four years and for the first time Anthony in the service department was the first person that took care of me with no issues. He needs a raise. More

for the first time my oil change did not take so long, Gillian is an excellent service advisor Gillian is an excellent service advisor More

Most advisors are friendly. That day Shevanie didn’t seem to be “all there”. Wait is long and courtesy shuttle is for “special occasions” (whatever that means???? That day Shevanie didn’t seem to be “all there”. Wait is long and courtesy shuttle is for “special occasions” (whatever that means???? More

Maria was very pleasant. It took r hours to get a minor service. Too long. It took r hours to get a minor service. Too long. More

The staff was friendly and helpful with my Auto needs. Appointment time kept on track. Appointment time kept on track. More