AutoNation Toyota Fort Myers - Service Center

I had an appt. Scheduled and when I arrived I was greeted by a gentleman within minutes. He was very short with me and seemed annoyed when I asked about how long it Scheduled and when I arrived I was greeted by a gentleman within minutes. He was very short with me and seemed annoyed when I asked about how long it would be for the service. He shrugged and said I don’t know. Shevanie was very nice and kept In communication with me. It took under 2 hours for my routine maintenance. Overall, an ok experience. More

I had an appointment for 7AM ,I got there a little early,I was quickly welcomed & asked the purpose of my visit, I explain it was mainly for service & to repair my rearview mirror the clip had been k early,I was quickly welcomed & asked the purpose of my visit, I explain it was mainly for service & to repair my rearview mirror the clip had been knocked out & the mirror wouldn't stay in place. I was logged in & advised that I also needed to have an update on a computer issue. I was advised that the team started at 7 AM & I should have my vehicle back by 9AM, I was driving out by 8:45. I LOVE Toyota 🥰 More

Everyone was terrific from the phone person to the greeter and the service rep. Very happy with the team at the dealership. greeter and the service rep. Very happy with the team at the dealership. More

Dan Dixon customer care specialist and tech Joey were very informative and gracious while explaining findings and recommendations for my vehicle. The sheer quantity of vehicles being serviced made for a very informative and gracious while explaining findings and recommendations for my vehicle. The sheer quantity of vehicles being serviced made for a longer than expected wait. More

I received an email from dealership extending me a no cost oil change and tire rotation, the dealership set up the appointment for me, date and time. When I arrived service people had no knowledge of my cost oil change and tire rotation, the dealership set up the appointment for me, date and time. When I arrived service people had no knowledge of my offer. I had to find email on my phone for them and prove it to them ! I did get the free deal but the process was horrible and if my wife or another family member had dropped off the car I am sure they would not have gotten the deal. When I arrived to pick up the car I was asked to sign the invoice showing full price….again very unprofessional and almost looked like a scam. More

Had I known that my 10:00am appointment yesterday (11/15) for a 10,000 mile check up was going to take 6-1/2 hours to complete, I would’ve made arrangements for someone to pick me up since I’m handicapped du for a 10,000 mile check up was going to take 6-1/2 hours to complete, I would’ve made arrangements for someone to pick me up since I’m handicapped due to a stroke. If you were short staffed, maybe you shouldn’t have accepted so many customers yesterday. I hope this is not the norm for future appointments. More

Excellent and I am so happy and I fell comfortable with the attention and the seller's the attention and the seller's More

You make an appointment and walk out 2. 5 hours later for an oil change and basic maintenance checkup. Try to upsell on “suggested “ maintenance items for hundreds of dollars. I bought a mai 5 hours later for an oil change and basic maintenance checkup. Try to upsell on “suggested “ maintenance items for hundreds of dollars. I bought a maintenance package from Toyota to keep costs down. My former dealer in PA was so much better at time management and cost control. Probably my last visit. More

It was great service and friendly staff. I would recommend this dealership. The consent reminder of the appointment was a bit over kill, but I understand time is money. Some people forget I would recommend this dealership. The consent reminder of the appointment was a bit over kill, but I understand time is money. Some people forget with just one reminder. More

Hi my name is Louis Bruno and I’ve been going to Toyota in Fort Myers for about the past four years and for the first time Anthony in the service department was the first person that took care of me with n in Fort Myers for about the past four years and for the first time Anthony in the service department was the first person that took care of me with no issues. He needs a raise. More