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AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.3
2,059 Reviews

2,059 Reviews of AutoNation Toyota Fort Myers - Service Center

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November 15, 2022

for the first time my oil change did not take so long, Gillian is an excellent service advisor More

by maylin9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
gillian
Nov 20, 2022 -

AutoNation Toyota Fort Myers responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Fort Myers. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 15, 2022

Most advisors are friendly. That day Shevanie didn’t seem to be “all there”. Wait is long and courtesy shuttle is for “special occasions” (whatever that means???? More

by Meow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shevanie
Nov 18, 2022 -

AutoNation Toyota Fort Myers responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (239) 321-5413 to discuss what we can do to help.

November 14, 2022

Maria was very pleasant. It took r hours to get a minor service. Too long. More

by joanofthenet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember any
Nov 20, 2022 -

AutoNation Toyota Fort Myers responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Fort Myers. We are always more than happy to assist you if anything else comes up. Take care!

November 14, 2022

The staff was friendly and helpful with my Auto needs. Appointment time kept on track. More

by chris_hauble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Nov 20, 2022 -

AutoNation Toyota Fort Myers responded

Hi Chris, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Fort Myers. We are always more than happy to assist you if anything else comes up. Take care!

November 13, 2022

Sherry was great, she ran into a problem with the promised delivery an offered a loaner. She always answered or returned phone calls. More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry I think
Nov 17, 2022 -

AutoNation Toyota Fort Myers responded

Hi Charlie, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Fort Myers. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 13, 2022

Making an appointment online was easy. Service was excellent as usual. Service writer was informative and very helpful making a decision for needed services. More

by JerryA51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier De Armas
Nov 17, 2022 -

AutoNation Toyota Fort Myers responded

Hi Jerry, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 12, 2022

I sat there for 5 hours for them to change one tire. My service advisor disappeared for over two hours and no staff could find him. The atmosphere is unprofessional. I have purchased three cars from thi More

by akaricher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony
Nov 21, 2022 -

AutoNation Toyota Fort Myers responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Here at AutoNation Toyota Fort Myers, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (239) 321-5413 to discuss ways we can better serve you in the future.

November 11, 2022

Many thanks to Daniel for making my trip to Toyota for maintenance so easy. He explained exactly what had to be done and got me in and out of there in an hour. More

by jrockn2000
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Nov 19, 2022 -

AutoNation Toyota Fort Myers responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 11, 2022

The best place to go for amazing courteous efficient service. Honest hard working people here More

by Cd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Nov 19, 2022 -

AutoNation Toyota Fort Myers responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 11, 2022

Good service. Good Maintenace service supervised by Orlando. I am a steady client of auto nation and am satisfied with their handling of lease vehicles. More

by janice.cole66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando
Nov 20, 2022 -

AutoNation Toyota Fort Myers responded

Hello, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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