Back

AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.2
2,053 Reviews

2,053 Reviews of AutoNation Toyota Fort Myers - Service Center

Sort by
November 04, 2022

Gillian Carter is my service representative. She is terrific! Very knowledgeable,friendly and on top of her game. She is the reason I keep coming back. Most people dread going to the dealership More

by kdboatman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillian Carter
Nov 12, 2022 -

AutoNation Toyota Fort Myers responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 04, 2022

Good service and attention; however, I will again make this suggestion as a way to really improve service: The Bobby Rahal Toyota Dealership in Mechanicsburg, PA vacuums and washes each vehicle before it More

by lauraharkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donovan Moss
Nov 12, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

November 04, 2022

Took my new truck in for its first service and it will never go back to autonation. The most disorganized and unpleasant people I have ever dealt with. The poor customer service was matched with the outra More

by jdp080599
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Donovan Moss
Nov 11, 2022 -

AutoNation Toyota Fort Myers responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Fort Myers take our reviews very seriously. Please call our General Manager at (239) 321-5413 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

November 04, 2022

Took my car in for an oil change and tire rotation that I had made an appointment for. I was told it was going to be a little bit, but turned out to be 5 hours! I wasn't upset at the service team, but if man More

by higgskaty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed
Nov 11, 2022 -

AutoNation Toyota Fort Myers responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Fort Myers take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (239) 321-5413 -- we hope to hear from you soon.

November 04, 2022

My last two service appointments lasted around 4 hours each. These were minor 20k and 25k. What’s the point of making an appointment when you need to deal with these long waits. My time is valuable More

by davidmacri44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Abc
Nov 11, 2022 -

AutoNation Toyota Fort Myers responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Fort Myers take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (239) 321-5413 -- we hope to hear from you soon.

November 04, 2022

I had a scheduled appointment for service/oil change. The staff was professional and courteous. The service advisor was friendly. When I got home I realized the washer fluid was not filled during the More

by bobbyluek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Parasrami
Nov 11, 2022 -

AutoNation Toyota Fort Myers responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Fort Myers take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (239) 321-5413 -- we hope to hear from you soon.

November 03, 2022

I really enjoyed the free oil change and tire rotation given to me for my loyalty. It took an hour and a half, and I was assigned to an advisor which the service manager knew was on lunch. She seemed t More

by jeanne
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 11, 2022 -

AutoNation Toyota Fort Myers responded

Hi Jeanne, we appreciate you taking the time to respond. The staff at AutoNation Toyota Fort Myers take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (239) 321-5413. We hope to hear from you.

November 03, 2022

Great Job! Communication was excellent, pricing was good, and the work was completed as promised. It was a good experience with AutoNation Toyota Fort Myers Ser More

by SRALDIRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Trillas, Michael Rodriguez
Nov 11, 2022 -

AutoNation Toyota Fort Myers responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 03, 2022

Very customer oriented and friendly. Was short on help so they gave me a rental so I didn’t have to sit there for hours More

by Chorwedel1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan, Lisa Parasrami
Nov 11, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 03, 2022

over many years the sales and service department have contacted me for service or other reminders. This is significant as many other dealers forget you once a sale has been made!!! More

by rgb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danial Dixon
Nov 11, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

...
69
...