AutoNation Toyota Fort Myers - Service Center

Scheduled a routine oil change and tire rotation for Saturday. Appointment was for 1:20 pm. Upon checking in, rep told us it would be at least 3 hours even though on making the appointment I put down I Saturday. Appointment was for 1:20 pm. Upon checking in, rep told us it would be at least 3 hours even though on making the appointment I put down I would wait for the vehicle. After 3 hours rep tells us the vehicle just went in for the work to be done. It took 4.5 hours for the work to be completed. Unacceptable! Dealerships, and this one in particular, need to do better. That's 4.5 hours of my time! Why are so many people frustrated...start here. Undercover boss on this place! More

Was offered a complimentary oil change and tire rotation around my 5th year anniversary on owning the vehicle. Took advantage of the offer and made an appointment . I was in and out in about 90 minutes. Hig around my 5th year anniversary on owning the vehicle. Took advantage of the offer and made an appointment . I was in and out in about 90 minutes. Highly recommend for any vehicle service or maintenance!! More

everyone at the dealership was very friendly and the work was done professionally.....but.....I had an appointment and it still took me 4 hours to get an oil change done. That's just not good. Hire some peo was done professionally.....but.....I had an appointment and it still took me 4 hours to get an oil change done. That's just not good. Hire some people and if you can't find any raise the pay some. More

My advisor, Shelley K was awesome. However, the ease of scheduling (call center with hard to understand foreign speakers) and the 4 hr wait for scheduled routine maintenance was horri However, the ease of scheduling (call center with hard to understand foreign speakers) and the 4 hr wait for scheduled routine maintenance was horrible. I tried to schedule online but the system didnt recognize my phone or email I've had for years! More

Took in our vehicle that needed immediate service and performed it in about 3 hours. Everyone friendly and helpful. performed it in about 3 hours. Everyone friendly and helpful. More

Worst service I’ve ever encountered for a scheduled appointment. I would not recommend this dealership. I regret buying from them! appointment. I would not recommend this dealership. I regret buying from them! More

I was there 4. 5 hours for a blown fuse and to have a key cut and programmed. Totally too long. The staff was pleasant but the time it took for such a minor repair 5 hours for a blown fuse and to have a key cut and programmed. Totally too long. The staff was pleasant but the time it took for such a minor repair was awful. More

I always have excellent service when I bring my vehicle in for service Monday was the same in for service Monday was the same More

Woke up late, arrived at AutoNation Toyota Fort Myers even later bc of traffic in the morning and Mr Mark Trillas was understanding and pleasant and took care of the paper work quickly. Got a call the v even later bc of traffic in the morning and Mr Mark Trillas was understanding and pleasant and took care of the paper work quickly. Got a call the very next letting me know my automobile was done and ready to go Diagnostic on the Prius was negative, but AutoNation Toyota of Fort Myers POSITIVE. Thank you guys More