AutoNation Toyota Fort Myers - Service Center

Took my car in for an oil change and tire rotation that I had made an appointment for. I was told it was going to be a little bit, but turned out to be 5 hours! I wasn't upset at the service team, but if man had made an appointment for. I was told it was going to be a little bit, but turned out to be 5 hours! I wasn't upset at the service team, but if management knew it was going to be that long of a wait they could have asked if people wanted to reschedule. I understand that life right now is not easy, especially in SWFL however 5 hours for an oil change and tire rotation is unacceptable. More

My last two service appointments lasted around 4 hours each. These were minor 20k and 25k. What’s the point of making an appointment when you need to deal with these long waits. My time is valuable each. These were minor 20k and 25k. What’s the point of making an appointment when you need to deal with these long waits. My time is valuable too. I’ll either look for another Toyota dealership or independent service center. I won’t be coming back to this dealership for service anymore. More

I had a scheduled appointment for service/oil change. The staff was professional and courteous. The service advisor was friendly. When I got home I realized the washer fluid was not filled during the The staff was professional and courteous. The service advisor was friendly. When I got home I realized the washer fluid was not filled during the service. Small thing in the big picture...however. This was frustrating because prior to the visit I put some washer fluid in one of our other vehicles because I knew the Highlander was being serviced. We were taking the Highlander on a road trip the day after the service and found out it had no washer fluid while we were on our trip. I thought all fluids were checked at the service...they were not. Disappointed. More

I really enjoyed the free oil change and tire rotation given to me for my loyalty. It took an hour and a half, and I was assigned to an advisor which the service manager knew was on lunch. She seemed t given to me for my loyalty. It took an hour and a half, and I was assigned to an advisor which the service manager knew was on lunch. She seemed to be prioritizing paying customers over free customers. New employees should acquire better people skills. More

Great Job! Communication was excellent, pricing was good, and the work was completed as promised. It was a good experience with AutoNation Toyota Fort Myers Ser Communication was excellent, pricing was good, and the work was completed as promised. It was a good experience with AutoNation Toyota Fort Myers Service. I’ll definitely come back for regularly scheduled maintenance. More

Very customer oriented and friendly. Was short on help so they gave me a rental so I didn’t have to sit there for hours Was short on help so they gave me a rental so I didn’t have to sit there for hours More

over many years the sales and service department have contacted me for service or other reminders. This is significant as many other dealers forget you once a sale has been made!!! contacted me for service or other reminders. This is significant as many other dealers forget you once a sale has been made!!! More

Scheduled a routine oil change and tire rotation for Saturday. Appointment was for 1:20 pm. Upon checking in, rep told us it would be at least 3 hours even though on making the appointment I put down I Saturday. Appointment was for 1:20 pm. Upon checking in, rep told us it would be at least 3 hours even though on making the appointment I put down I would wait for the vehicle. After 3 hours rep tells us the vehicle just went in for the work to be done. It took 4.5 hours for the work to be completed. Unacceptable! Dealerships, and this one in particular, need to do better. That's 4.5 hours of my time! Why are so many people frustrated...start here. Undercover boss on this place! More

Was offered a complimentary oil change and tire rotation around my 5th year anniversary on owning the vehicle. Took advantage of the offer and made an appointment . I was in and out in about 90 minutes. Hig around my 5th year anniversary on owning the vehicle. Took advantage of the offer and made an appointment . I was in and out in about 90 minutes. Highly recommend for any vehicle service or maintenance!! More