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AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.2
2,045 Reviews

2,045 Reviews of AutoNation Toyota Fort Myers - Service Center

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October 28, 2022

I have leased my last five vehicles from here. Excellent customer service, from the salesperson to the repair person. Roberta and Liz rock!! More

by deborahsboudinier-jenkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Detwiler, Lisa Parasrami
Nov 07, 2022 -

AutoNation Toyota Fort Myers responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

October 28, 2022

Very satisfying with the service and professional staffing my only disappointment the waiting time was a little bit too long More

by patriciamcarballo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shevanie Park Hen
Nov 06, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

October 28, 2022

They listen to me. They take care of my issues that why my last four care came from auto nation More

by wconley22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 07, 2022 -

AutoNation Toyota Fort Myers responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 28, 2022

Convenient location with average sales people. Service department has pleasant personnel but is understaffed and lacking in extras - no car wash & they leave paper & plastic protectors after worki More

by Ravi Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary
Nov 06, 2022 -

AutoNation Toyota Fort Myers responded

Hi Ravi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (239) 321-5413. We hope to hear from you.

October 28, 2022

After receiving an alert for service, tires were rotated, 2.5 hour wait. Low air tired, ??? More

by garc3178
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 06, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 28, 2022

Service was complete, the only thing that it took longer than I expected. I had an appointment for 11:00 am and didn't get out until after 1pm. More

by brennanpat41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly, Lisa Parasrami
Nov 07, 2022 -

AutoNation Toyota Fort Myers responded

Hi, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

October 28, 2022

Service people are nice, but it took almost 2 hrs. Suggest not taking so many customers on a Daly basis. More

by ktaargmaty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 07, 2022 -

AutoNation Toyota Fort Myers responded

Hi, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

October 28, 2022

Very professional, friendly and knowledgeable. They kept me informed as to the status of the repair and picking the car up was very easy as well. More

by Snook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dixon
Nov 06, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 28, 2022

We brought in both our cars with back to back appointments. System was easy to use. Check in and out also easy. Only disappointment was they did not clean either car. More

by lmj1155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier DeLa Rosa
Nov 07, 2022 -

AutoNation Toyota Fort Myers responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

October 28, 2022

Darien Cooke, best service advisor, ever! He and the tech figured out after 3 years y my phone doesn't totally connect. The other advisors before meeting Darien did not help, and ignored me, More

by doubleii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darien Cook..
Nov 06, 2022 -

AutoNation Toyota Fort Myers responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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