AutoNation Toyota Fort Myers - Service Center
Fort Myers, FL
2,061 Reviews of AutoNation Toyota Fort Myers - Service Center
AutoNation Fort Myers is always professional and informative. I have peace of mind bringing my vehicle to them knowing I will get the best service available. informative. I have peace of mind bringing my vehicle to them knowing I will get the best service available. More
Worst experience ever! I had to wait 3.5 hours for a regular maintenance appointment. This was a week and a half after I took my car in for the regular maintenance and a wi I had to wait 3.5 hours for a regular maintenance appointment. This was a week and a half after I took my car in for the regular maintenance and a windshield recalibration. When I picked up the car a week and a half ago the windshield was done but the regular maintenance was cancelled. So waiting for 3.5 hours after the service dept messed up is totally unacceptable. I spoke with Mgr and he complained that he has lost employees recently. If you don 't have the staff to service vehicles on a timely basis then schedule fewer appointments.... it is simple math. Instead the customer suffers. More
My experience with Auto Nation Fort Myers has been exceptional since I purchased my vehicle to having it serviced over the years. The employees that I have been associated with have all been very pro exceptional since I purchased my vehicle to having it serviced over the years. The employees that I have been associated with have all been very professional and polite. The employees know how to treat people and put you at ease. The employees are very helpful and answer your questions without making you feel like a dummy. It is a pleasure to deal with automobile company. More
Auto Nation was very reasonable and straight forward. I was just in the service department and i finally felt like someone was not trying to dive into my wallet. I was just in the service department and i finally felt like someone was not trying to dive into my wallet. More
I have leased my last five vehicles from here. Excellent customer service, from the salesperson to the repair person. Roberta and Liz rock!! Excellent customer service, from the salesperson to the repair person. Roberta and Liz rock!! More
Convenient location with average sales people. Service department has pleasant personnel but is understaffed and lacking in extras - no car wash & they leave paper & plastic protectors after worki Service department has pleasant personnel but is understaffed and lacking in extras - no car wash & they leave paper & plastic protectors after working on the car. I had an appointment for my 10,000 mile check. I received literally a call, text, or email every day for 2 weeks before to remind me & confirm the appointment. When I arrived 15 minutes early, I was told it would be a 2-3 HOUR wait because of under staffing. The service advisor, Zachary, was extremely apologetic and kept me updated and I do understand it was not his fault. Why did the service department keep reminding me of my appointment and telling me to make sure I was there on time when they obviously couldn’t handle the cars for that day? The appointment was originally made 6 months out. I would have been ok with a reschedule. More