AutoNation Toyota Fort Myers - Service Center

They listen to me. They take care of my issues that why my last four care came from auto nation They take care of my issues that why my last four care came from auto nation More

Convenient location with average sales people. Service department has pleasant personnel but is understaffed and lacking in extras - no car wash & they leave paper & plastic protectors after worki Service department has pleasant personnel but is understaffed and lacking in extras - no car wash & they leave paper & plastic protectors after working on the car. I had an appointment for my 10,000 mile check. I received literally a call, text, or email every day for 2 weeks before to remind me & confirm the appointment. When I arrived 15 minutes early, I was told it would be a 2-3 HOUR wait because of under staffing. The service advisor, Zachary, was extremely apologetic and kept me updated and I do understand it was not his fault. Why did the service department keep reminding me of my appointment and telling me to make sure I was there on time when they obviously couldn’t handle the cars for that day? The appointment was originally made 6 months out. I would have been ok with a reschedule. More

After receiving an alert for service, tires were rotated, 2.5 hour wait. Low air tired, ??? 2.5 hour wait. Low air tired, ??? More

Service was complete, the only thing that it took longer than I expected. I had an appointment for 11:00 am and didn't get out until after 1pm. than I expected. I had an appointment for 11:00 am and didn't get out until after 1pm. More

Service people are nice, but it took almost 2 hrs. Suggest not taking so many customers on a Daly basis. Suggest not taking so many customers on a Daly basis. More

Very professional, friendly and knowledgeable. They kept me informed as to the status of the repair and picking the car up was very easy as well. They kept me informed as to the status of the repair and picking the car up was very easy as well. More

We brought in both our cars with back to back appointments. System was easy to use. Check in and out also easy. Only disappointment was they did not clean either car. appointments. System was easy to use. Check in and out also easy. Only disappointment was they did not clean either car. More

Darien Cooke, best service advisor, ever! He and the tech figured out after 3 years y my phone doesn't totally connect. The other advisors before meeting Darien did not help, and ignored me, He and the tech figured out after 3 years y my phone doesn't totally connect. The other advisors before meeting Darien did not help, and ignored me, told me to upgrade! That's not an answer. The other wiped out my phone! More

Sales are great but their service dept is the worst. I can never get the service dept to answer their phones and when I have left messages they are just ignored. Never received a return call. Makes me w I can never get the service dept to answer their phones and when I have left messages they are just ignored. Never received a return call. Makes me want to go elsewhere for service! More

Dealer Offered Free Oil Change And Tire Rotation, But Of Course, They Do The Absolute Minimum... I Knew It Was Going To Be A While And I Was In No Rush On A Free Saturday... But A Few Hours Later... No Tire Course, They Do The Absolute Minimum... I Knew It Was Going To Be A While And I Was In No Rush On A Free Saturday... But A Few Hours Later... No Tire Rotation (I Marked It Knowing How Dealers Can Be)... And The Oil Change I Should've Checked Sooner But One Week Later... I Bought My Own Jack And Went To Do My Own Tire Rotation... Found Out The Oil Was At Its MINIMUM If Not LOWER... I Added Half A Quart For The Oil I Use Myself As I Was Planning On Doing Myself But Free Is Free... Plus You Would Expect Better From The Dealer... I Even Specifically Advised The Service Advisor... Who Is Great But I Don't Think It Got Through To The Tech... And When I Was Under My Truck... I See Old Oil All Over The Filter Housing... Cant Even Tell If Leaking Or Just Not Wiped Off... I Worked As A Tech Before... I Know How It Goes... But Seems Like Imma Have To Keep It With Myself... Luckily My Truck Has Always Kept Me Well... I Do Have A Recall With Parts On Backorder... Not Even Sure Of An ETA On That But... Makes Me Want To Do That Myself As Well... Be My Own Certified Toyota Dealer Tbh More