AutoNation Toyota Fort Myers - Service Center

Sales are great but their service dept is the worst. I can never get the service dept to answer their phones and when I have left messages they are just ignored. Never received a return call. Makes me w I can never get the service dept to answer their phones and when I have left messages they are just ignored. Never received a return call. Makes me want to go elsewhere for service! More

Service was prompt and complete. Personnel was friendly and competent. All was done on a completely profession and satisfactory basis! The name of the service person I deal with is Personnel was friendly and competent. All was done on a completely profession and satisfactory basis! The name of the service person I deal with is not here but he was excellent - Rasiel Echeverria! More

Service department was unclear and confused. Had appointment at 9:15, but did not get out of there until about 11:30. Helpful and work appears good. Had appointment at 9:15, but did not get out of there until about 11:30. Helpful and work appears good. More

The dealership has been great from purchase to servicing to date, and setting up service appointments is simple! I do have a single unresolved issue. The low beam headlights cause oncoming traffic to think to date, and setting up service appointments is simple! I do have a single unresolved issue. The low beam headlights cause oncoming traffic to think I have my high beams on. I have addressed this issue with the dealership on each service visit. The first time, I was told the settings are correct per the factory and that the dealership is unable to adjust the beam. At each visit, including the first one, dealership staff agreed that the beam setting is a challenge, but state they are unable to address it since the beams are set to factory specs. I intend to keep noting the problem at each visit as long as it continues to be a safety issue. More

Dealer Offered Free Oil Change And Tire Rotation, But Of Course, They Do The Absolute Minimum... I Knew It Was Going To Be A While And I Was In No Rush On A Free Saturday... But A Few Hours Later... No Tire Course, They Do The Absolute Minimum... I Knew It Was Going To Be A While And I Was In No Rush On A Free Saturday... But A Few Hours Later... No Tire Rotation (I Marked It Knowing How Dealers Can Be)... And The Oil Change I Should've Checked Sooner But One Week Later... I Bought My Own Jack And Went To Do My Own Tire Rotation... Found Out The Oil Was At Its MINIMUM If Not LOWER... I Added Half A Quart For The Oil I Use Myself As I Was Planning On Doing Myself But Free Is Free... Plus You Would Expect Better From The Dealer... I Even Specifically Advised The Service Advisor... Who Is Great But I Don't Think It Got Through To The Tech... And When I Was Under My Truck... I See Old Oil All Over The Filter Housing... Cant Even Tell If Leaking Or Just Not Wiped Off... I Worked As A Tech Before... I Know How It Goes... But Seems Like Imma Have To Keep It With Myself... Luckily My Truck Has Always Kept Me Well... I Do Have A Recall With Parts On Backorder... Not Even Sure Of An ETA On That But... Makes Me Want To Do That Myself As Well... Be My Own Certified Toyota Dealer Tbh More

Very nice and professional but took over 2 hours for oil change with appointment at 10:45 am change with appointment at 10:45 am More

I don't understand how it takes two hours to get an oil change with an appointment. change with an appointment. More

These people are very nice they take care of you they know how to do business. Very nice know how to do business. Very nice More

I trust this dealer to be honest with me. I do wish their prices were lower. I do wish their prices were lower. More

Thanks to the staff they provide a good service. It shows that they love their work, especially taking care of their clients and that makes one feel welcome. It shows that they love their work, especially taking care of their clients and that makes one feel welcome. More