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AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.3
2,061 Reviews

2,061 Reviews of AutoNation Toyota Fort Myers - Service Center

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October 28, 2022

After receiving an alert for service, tires were rotated, 2.5 hour wait. Low air tired, ??? More

by garc3178
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 06, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 28, 2022

Service was complete, the only thing that it took longer than I expected. I had an appointment for 11:00 am and didn't get out until after 1pm. More

by brennanpat41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly, Lisa Parasrami
Nov 07, 2022 -

AutoNation Toyota Fort Myers responded

Hi, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

October 28, 2022

Service people are nice, but it took almost 2 hrs. Suggest not taking so many customers on a Daly basis. More

by ktaargmaty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 07, 2022 -

AutoNation Toyota Fort Myers responded

Hi, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

October 28, 2022

Very professional, friendly and knowledgeable. They kept me informed as to the status of the repair and picking the car up was very easy as well. More

by Snook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dixon
Nov 06, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 28, 2022

We brought in both our cars with back to back appointments. System was easy to use. Check in and out also easy. Only disappointment was they did not clean either car. More

by lmj1155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier DeLa Rosa
Nov 07, 2022 -

AutoNation Toyota Fort Myers responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

October 28, 2022

Darien Cooke, best service advisor, ever! He and the tech figured out after 3 years y my phone doesn't totally connect. The other advisors before meeting Darien did not help, and ignored me, More

by doubleii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darien Cook..
Nov 06, 2022 -

AutoNation Toyota Fort Myers responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 28, 2022

Sales are great but their service dept is the worst. I can never get the service dept to answer their phones and when I have left messages they are just ignored. Never received a return call. Makes me w More

by slyone9944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Parasrami
Nov 06, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

October 27, 2022

Service was prompt and complete. Personnel was friendly and competent. All was done on a completely profession and satisfactory basis! The name of the service person I deal with is More

by bridgetp1213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rasiel Echeverria , Lisa Parasrami
Nov 07, 2022 -

AutoNation Toyota Fort Myers responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

October 27, 2022

Service department was unclear and confused. Had appointment at 9:15, but did not get out of there until about 11:30. Helpful and work appears good. More

by Rocket101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 07, 2022 -

AutoNation Toyota Fort Myers responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!

October 27, 2022

Dealer Offered Free Oil Change And Tire Rotation, But Of Course, They Do The Absolute Minimum... I Knew It Was Going To Be A While And I Was In No Rush On A Free Saturday... But A Few Hours Later... No Tire More

by Mhierrezuelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shelley Krogman
Nov 04, 2022 -

AutoNation Toyota Fort Myers responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Fort Myers. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (239) 321-5413 to discuss what we can do to help.

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