AutoNation Toyota Fort Myers - Service Center

Service was prompt and complete. Personnel was friendly and competent. All was done on a completely profession and satisfactory basis! The name of the service person I deal with is Personnel was friendly and competent. All was done on a completely profession and satisfactory basis! The name of the service person I deal with is not here but he was excellent - Rasiel Echeverria! More

Service department was unclear and confused. Had appointment at 9:15, but did not get out of there until about 11:30. Helpful and work appears good. Had appointment at 9:15, but did not get out of there until about 11:30. Helpful and work appears good. More

The dealership has been great from purchase to servicing to date, and setting up service appointments is simple! I do have a single unresolved issue. The low beam headlights cause oncoming traffic to think to date, and setting up service appointments is simple! I do have a single unresolved issue. The low beam headlights cause oncoming traffic to think I have my high beams on. I have addressed this issue with the dealership on each service visit. The first time, I was told the settings are correct per the factory and that the dealership is unable to adjust the beam. At each visit, including the first one, dealership staff agreed that the beam setting is a challenge, but state they are unable to address it since the beams are set to factory specs. I intend to keep noting the problem at each visit as long as it continues to be a safety issue. More

Very nice and professional but took over 2 hours for oil change with appointment at 10:45 am change with appointment at 10:45 am More

I don't understand how it takes two hours to get an oil change with an appointment. change with an appointment. More

These people are very nice they take care of you they know how to do business. Very nice know how to do business. Very nice More

I trust this dealer to be honest with me. I do wish their prices were lower. I do wish their prices were lower. More

Thanks to the staff they provide a good service. It shows that they love their work, especially taking care of their clients and that makes one feel welcome. It shows that they love their work, especially taking care of their clients and that makes one feel welcome. More

Service department was disappointing No communication as to when vehicle was ready Oil change was not as promised to when vehicle was ready Oil change was not as promised More

Mr. Donovan Moss was my service advisor and he worked very hard to communicate with me (my cellphone was not working after Hurricane Ian). When I was able to contact him he gave me accurate information very hard to communicate with me (my cellphone was not working after Hurricane Ian). When I was able to contact him he gave me accurate information as 1. What was wrong with my car, 2. How much it would cost, and 3. The cost of repair. I would return to AutoNation Toyota for service again. More