AutoNation Toyota Fort Myers - Service Center
Fort Myers, FL
2,061 Reviews of AutoNation Toyota Fort Myers - Service Center
Service was complete, the only thing that it took longer than I expected. I had an appointment for 11:00 am and didn't get out until after 1pm. than I expected. I had an appointment for 11:00 am and didn't get out until after 1pm. More
Very professional, friendly and knowledgeable. They kept me informed as to the status of the repair and picking the car up was very easy as well. They kept me informed as to the status of the repair and picking the car up was very easy as well. More
We brought in both our cars with back to back appointments. System was easy to use. Check in and out also easy. Only disappointment was they did not clean either car. appointments. System was easy to use. Check in and out also easy. Only disappointment was they did not clean either car. More
Darien Cooke, best service advisor, ever! He and the tech figured out after 3 years y my phone doesn't totally connect. The other advisors before meeting Darien did not help, and ignored me, He and the tech figured out after 3 years y my phone doesn't totally connect. The other advisors before meeting Darien did not help, and ignored me, told me to upgrade! That's not an answer. The other wiped out my phone! More
Sales are great but their service dept is the worst. I can never get the service dept to answer their phones and when I have left messages they are just ignored. Never received a return call. Makes me w I can never get the service dept to answer their phones and when I have left messages they are just ignored. Never received a return call. Makes me want to go elsewhere for service! More
Service was prompt and complete. Personnel was friendly and competent. All was done on a completely profession and satisfactory basis! The name of the service person I deal with is Personnel was friendly and competent. All was done on a completely profession and satisfactory basis! The name of the service person I deal with is not here but he was excellent - Rasiel Echeverria! More
Service department was unclear and confused. Had appointment at 9:15, but did not get out of there until about 11:30. Helpful and work appears good. Had appointment at 9:15, but did not get out of there until about 11:30. Helpful and work appears good. More
Dealer Offered Free Oil Change And Tire Rotation, But Of Course, They Do The Absolute Minimum... I Knew It Was Going To Be A While And I Was In No Rush On A Free Saturday... But A Few Hours Later... No Tire Course, They Do The Absolute Minimum... I Knew It Was Going To Be A While And I Was In No Rush On A Free Saturday... But A Few Hours Later... No Tire Rotation (I Marked It Knowing How Dealers Can Be)... And The Oil Change I Should've Checked Sooner But One Week Later... I Bought My Own Jack And Went To Do My Own Tire Rotation... Found Out The Oil Was At Its MINIMUM If Not LOWER... I Added Half A Quart For The Oil I Use Myself As I Was Planning On Doing Myself But Free Is Free... Plus You Would Expect Better From The Dealer... I Even Specifically Advised The Service Advisor... Who Is Great But I Don't Think It Got Through To The Tech... And When I Was Under My Truck... I See Old Oil All Over The Filter Housing... Cant Even Tell If Leaking Or Just Not Wiped Off... I Worked As A Tech Before... I Know How It Goes... But Seems Like Imma Have To Keep It With Myself... Luckily My Truck Has Always Kept Me Well... I Do Have A Recall With Parts On Backorder... Not Even Sure Of An ETA On That But... Makes Me Want To Do That Myself As Well... Be My Own Certified Toyota Dealer Tbh More