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AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.2
2,046 Reviews

2,046 Reviews of AutoNation Toyota Fort Myers - Service Center

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October 25, 2022

Thanks to the staff they provide a good service. It shows that they love their work, especially taking care of their clients and that makes one feel welcome. More

by d_lucy007
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
I'm sorry I do not remember the name.
Nov 03, 2022 -

AutoNation Toyota Fort Myers responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

October 25, 2022

Service department was disappointing No communication as to when vehicle was ready Oil change was not as promised More

by alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
tom
Nov 01, 2022 -

AutoNation Toyota Fort Myers responded

Hello Alex, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (239) 321-5413 to discuss what we can do to help.

October 24, 2022

The dealership is nice and the people were very nice just a super long wait time for an oil change, over 4 hours. More

by wpgause
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shantel
Oct 31, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 24, 2022

It took 3 hours to get a key replaced and I had an original one with me. I checked with the rep after 2 hours and it was still another hour before it was done. Second poor experience with them. More

by mmaisonet1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lourdes
Oct 31, 2022 -

AutoNation Toyota Fort Myers responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Fort Myers. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (239) 321-5413 to discuss what we can do to help.

October 24, 2022

Service has been very bad no one called me back. Talked to a manager in order to get my car back. More

by ddpayton3587
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Parasrami
Oct 31, 2022 -

AutoNation Toyota Fort Myers responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Fort Myers. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (239) 321-5413 to discuss what we can do to help.

October 24, 2022

Mr. Donovan Moss was my service advisor and he worked very hard to communicate with me (my cellphone was not working after Hurricane Ian). When I was able to contact him he gave me accurate information More

by michelesteffens834
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donovan Moss
Nov 01, 2022 -

AutoNation Toyota Fort Myers responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Fort Myers. Don't hesitate to call us if you ever need anything. Be safe on the road!

Nov 01, 2022 -

michelesteffens834 responded

Great service advisor. Would return.

October 22, 2022

Dan has been the best advisor and always book my appointments when he is working. Great service! More

by warriorsinfaith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan, Lisa Parasrami
Oct 31, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 22, 2022

waited one and a half hour and car was never taken in for service. I was told we are very busy today make another appointment More

by chuck
Friendliness
Recommend Dealer
No
Employees Worked With
forgot names
Oct 31, 2022 -

AutoNation Toyota Fort Myers responded

Hi Chuck, thank you for taking the time to leave us feedback. Please call our General Manager at (239) 321-5413 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

October 22, 2022

waited 50 minutes in line had a appointment at 12:00 at 12:50 I was told to go to the truck service area. ugh i was not happy once i went to the truck service area i was taken care of approximately - More

by karinsims8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
na
Oct 31, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

October 21, 2022

Best service. Couldn't be more impressed by the level of customer service experienced here. Would recommend to anyone. More

by María Colina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Jane, Lisa Parasrami
Oct 28, 2022 -

AutoNation Toyota Fort Myers responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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