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AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.2
2,053 Reviews

2,053 Reviews of AutoNation Toyota Fort Myers - Service Center

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October 24, 2022

The dealership is nice and the people were very nice just a super long wait time for an oil change, over 4 hours. More

by wpgause
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shantel
Oct 31, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 24, 2022

It took 3 hours to get a key replaced and I had an original one with me. I checked with the rep after 2 hours and it was still another hour before it was done. Second poor experience with them. More

by mmaisonet1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lourdes
Oct 31, 2022 -

AutoNation Toyota Fort Myers responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Fort Myers. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (239) 321-5413 to discuss what we can do to help.

October 24, 2022

Service has been very bad no one called me back. Talked to a manager in order to get my car back. More

by ddpayton3587
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Parasrami
Oct 31, 2022 -

AutoNation Toyota Fort Myers responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Fort Myers. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (239) 321-5413 to discuss what we can do to help.

October 22, 2022

waited one and a half hour and car was never taken in for service. I was told we are very busy today make another appointment More

by chuck
Friendliness
Recommend Dealer
No
Employees Worked With
forgot names
Oct 31, 2022 -

AutoNation Toyota Fort Myers responded

Hi Chuck, thank you for taking the time to leave us feedback. Please call our General Manager at (239) 321-5413 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

October 22, 2022

waited 50 minutes in line had a appointment at 12:00 at 12:50 I was told to go to the truck service area. ugh i was not happy once i went to the truck service area i was taken care of approximately - More

by karinsims8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
na
Oct 31, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

October 22, 2022

Dan has been the best advisor and always book my appointments when he is working. Great service! More

by warriorsinfaith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan, Lisa Parasrami
Oct 31, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 21, 2022

Darius took great care of me and my Prius. He explained all the work and costs and I really felt he was my advocate in getting my issues resolved. More

by Susan R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius , Lisa Parasrami
Oct 28, 2022 -

AutoNation Toyota Fort Myers responded

Hello Susan, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Fort Myers. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 21, 2022

Expert service agents and considerate care, even after a devastating hurricane! Much appreciate the service and assistance More

by lordwithey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Quinones
Oct 28, 2022 -

AutoNation Toyota Fort Myers responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 21, 2022

Best service. Couldn't be more impressed by the level of customer service experienced here. Would recommend to anyone. More

by María Colina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Jane, Lisa Parasrami
Oct 28, 2022 -

AutoNation Toyota Fort Myers responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 21, 2022

A very busy dealer service department post-hurricane Ian. I brought my car in 15 minutes earlier than appointment time, and was called for service review 30 minutes later. Was told car would be ready in 90 More

by mwhurst
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 28, 2022 -

AutoNation Toyota Fort Myers responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

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