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AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.2
2,046 Reviews

2,046 Reviews of AutoNation Toyota Fort Myers - Service Center

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October 20, 2022

AutoNation Toyota of Fort Myers is great. Everything from the sales to service is top notch. Buying the car, a 2022 Toyota Hylander Hybrid Platinum, was very easy. Absolutely no pressure to b More

by ma2288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 28, 2022 -

AutoNation Toyota Fort Myers responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

October 19, 2022

I had an appointment at 1:00 PM. I arrived at 12:40 and got my truck back at 4:40 for an oil change. That is unacceptable. More

by Bobby
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Never saw Lisa
Oct 25, 2022 -

AutoNation Toyota Fort Myers responded

Hi Bobby, we are deeply disappointed by your experience at AutoNation Toyota Fort Myers. Please call our General Manager at (239) 321-5413 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

October 19, 2022

I had a 9:15 appointment. I was told it would take 2 hours. At 1 pm I had to chase down my service agent. Because I had seen my car sitting finished in the lot for a while. H More

by CathyC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Dixon, Lisa Parasrami
Oct 25, 2022 -

AutoNation Toyota Fort Myers responded

Hi, we strive for 100% satisfaction, and we regret to find out that this was not the case. If you would be willing to give us another chance in the future, please reach out to our General Manager at (239) 321-5413. We would appreciate the chance to turn your experience around.

October 18, 2022

Excellent Customer Service. Clean Waiting Area. Never had an issue with any of my vehicles being serviced at AutoNation. More

by PGriff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Cook
Oct 23, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 18, 2022

I took my RAV4 and had a battery change and wipers. Anthony was prompt and on top of things. Usually I’m not happy due to they never return calls backs. Had tires done elsewhere due to that reason. More

by Soniaguz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Oct 25, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

October 18, 2022

Excelente atención, nunca fallan, María Hernandez es la mejor, siempre me resuelve todo lo que he ido hacer en AutoNation, mi espera es el normal, el ambiente es agradable, lo recomiendo ampliamente More

by wvalerio1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Hernandez
Oct 23, 2022 -

AutoNation Toyota Fort Myers responded

¡Hola, significa mucho para nosotros que haya elegido nuestro concesionario! Agradecemos su recomendación de AutoNation Toyota Fort Myers y esperamos poder servirle nuevamente en el futuro.

October 17, 2022

Attention, service advisor and service done in my vehivle was great. However they need to make sure the time projected is as accurate possible. The said about 2 hours on my tire rotation, wipers change and b More

by AGM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Oct 24, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

October 17, 2022

They have a really good service and a really good costumer service that you can account on. More

by Ucleani
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Na
Oct 24, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 15, 2022

Always slow to check in when pulled into drive for service. Once in faster service does start usually. More

by Racer47891
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier
Oct 21, 2022 -

AutoNation Toyota Fort Myers responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 15, 2022

Michelle did a great job getting me in and out. Have recall she is ordering parts. More

by Keywest458
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
Oct 20, 2022 -

AutoNation Toyota Fort Myers responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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