AutoNation Toyota Fort Myers - Service Center

The service department is 100% every time! The quality of work and level of customer service from the advisors (especially Sylvester J.) he always finds a way to make my day and experience eas The quality of work and level of customer service from the advisors (especially Sylvester J.) he always finds a way to make my day and experience easier! More

The previous sales transaction sign R. Billing was 5 star!! My recent service department visit for 10000 mile service was awful. An 8:45 appointment and I didn’t leave for 5 hours. No e Billing was 5 star!! My recent service department visit for 10000 mile service was awful. An 8:45 appointment and I didn’t leave for 5 hours. No explanation no communication just a poor experience More

Zach is an excellent service writer. He accurately explained the time involved, he kept me informed at each step of the service process, and explained the charges clearly. I plan to sche He accurately explained the time involved, he kept me informed at each step of the service process, and explained the charges clearly. I plan to schedule with Zach for future appointments. More

Very efficient and courteous just took way to long to wait for vehicle 3 hours. Need to work on time frame. wait for vehicle 3 hours. Need to work on time frame. More

Maintenance at this dealership is a nightmare, 5 hours to change oil, rotate tires and repair the door to the gas cap which took all of 2 minutes, I watched him do it change oil, rotate tires and repair the door to the gas cap which took all of 2 minutes, I watched him do it More

5 hour wait to have routine maintenance of oil change and tire rotation. Did not even start to work on vehicle until the 4 hour mark. Yes, had a service reservation. I'm going elsewhere. tire rotation. Did not even start to work on vehicle until the 4 hour mark. Yes, had a service reservation. I'm going elsewhere. More

Excellent service by Nicolas, Gillian and Lourdes! I needed a new battery as soon as possible! Thank you! I needed a new battery as soon as possible! Thank you! More

Wasted approximately 3 hours of my time doing absolutely nothing on my car that had sustained flood damage during a 48 hour lockdown at hospital during Hurricane Ian. They did not honour the spirit of the nothing on my car that had sustained flood damage during a 48 hour lockdown at hospital during Hurricane Ian. They did not honour the spirit of the appointment’s purpose which was to provide a comprehensive inspection of my car and then advise of repairability. There were two obese young men there on service staff that appeared to be doing absolutely nothing whilst keeping customers waiting for hours. They acted like they didn’t want to help me nor knew what they were doing. They assumed that I was a “dumb woman” and that I’d believe them when they told me that a car battery costs $4000 to replace. Yeah. Right. AAA replaced my battery for about $100! This dealership is a disgrace and I will not be bringing any business to these doofuses again. More

Thanks to the staff for coming in when we are all still dealing with the effects of Ian dealing with the effects of Ian More

Great service! !!! Even after the hurricane -speedy and job well done!!!! Thank you Toyota and my service staff Donovan was the best!! See you for my next service! !!! Even after the hurricane -speedy and job well done!!!! Thank you Toyota and my service staff Donovan was the best!! See you for my next service! More