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AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.2
2,047 Reviews

2,047 Reviews of AutoNation Toyota Fort Myers - Service Center

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September 03, 2022

My last visit went smooth and no issues with no issues with time. Everyone was very nice and professional. I would definitely recommend this dealership to family and friends More

by Mrcg013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey
Sep 08, 2022 -

AutoNation Toyota Fort Myers responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 03, 2022

Orlando is our service representative, he is awesome! Orlando always explains work done and work suggested in a friendly and understandable.way. More

by Nalyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando
Sep 08, 2022 -

AutoNation Toyota Fort Myers responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Fort Myers. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 03, 2022

Only negative is wait time for an oil change: 3 hours! Next time I'll do the courtesy van. More

by iri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
na
Sep 08, 2022 -

AutoNation Toyota Fort Myers responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

September 02, 2022

They were busy but I was able to get my problem fixed without an appointment. Thank you More

by Sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manager
Sep 06, 2022 -

AutoNation Toyota Fort Myers responded

Hi Sandra, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 02, 2022

Great service! The wait could be shorter, other then that great service. I would go back. More

by fatcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
One
Sep 06, 2022 -

AutoNation Toyota Fort Myers responded

Hi, we appreciate you taking the time to leave us a response! Drive safe, and we'll see you on the road.

September 01, 2022

Wait time with an appointment is just too long. Three hours for rotation and oil change. More

by Suzee412
Customer Service
Recommend Dealer
Yes
Employees Worked With
Michelle Bryant
Sep 06, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 01, 2022

It takes to long to get service on your car. It shouldn’t take over 2.5 hours for an oil change. Plus the fact I can get an oil change with coupons for $30 dollars less. Also they don’t even pri More

by Bchestnut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
It’s not the service advisor that’s the problem
Sep 06, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (239) 321-5413 -- we hope to hear from you soon.

September 01, 2022

Yo soy una cliente fiel de la Toyota. No tengo quejas con ellos y recomiendo fuertemente amigos para que la visiten. Este ultimo mantenimiento del carro fue super rapido y no llego ni a 2 More

by Janny
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Unfortunately I can remember the name of the lady, but was pretty young
Sep 06, 2022 -

AutoNation Toyota Fort Myers responded

Hola, gracias por tu evaluación positiva. Estamos felices de haber sido de servicio para usted. Agradecemos su recomendación de AutoNation Toyota Fort Myers y esperamos poder servirle nuevamente en el futuro.

September 01, 2022

It is unbelievable that it took 3 hour with a appointment for a oil change and tire rotation. Every oil change at this dealership has taken over 2 hours. WHY? Why make a appointment at this dealership if More

by Caplawn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cook
Sep 06, 2022 -

AutoNation Toyota Fort Myers responded

Hello, we are deeply disappointed by your experience at AutoNation Toyota Fort Myers. Please call our General Manager at (239) 321-5413 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

September 01, 2022

I was very pleased with the work done on my Rav 4 . Shelly is a very professional and caring person. She keeps you updated and responds to your needs. Thank you. More

by ash3422658
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly
Sep 06, 2022 -

AutoNation Toyota Fort Myers responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

Sep 06, 2022 -

ash3422658 responded

Thank you for all your care.

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