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AutoNation Toyota Fort Myers - Service Center

Fort Myers, FL

4.2
2,054 Reviews

2,054 Reviews of AutoNation Toyota Fort Myers - Service Center

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September 02, 2022

They were busy but I was able to get my problem fixed without an appointment. Thank you More

by Sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manager
Sep 06, 2022 -

AutoNation Toyota Fort Myers responded

Hi Sandra, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 02, 2022

Great service! The wait could be shorter, other then that great service. I would go back. More

by fatcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
One
Sep 06, 2022 -

AutoNation Toyota Fort Myers responded

Hi, we appreciate you taking the time to leave us a response! Drive safe, and we'll see you on the road.

September 01, 2022

Wait time with an appointment is just too long. Three hours for rotation and oil change. More

by Suzee412
Customer Service
Recommend Dealer
Yes
Employees Worked With
Michelle Bryant
Sep 06, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 01, 2022

It takes to long to get service on your car. It shouldn’t take over 2.5 hours for an oil change. Plus the fact I can get an oil change with coupons for $30 dollars less. Also they don’t even pri More

by Bchestnut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
It’s not the service advisor that’s the problem
Sep 06, 2022 -

AutoNation Toyota Fort Myers responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (239) 321-5413 -- we hope to hear from you soon.

September 01, 2022

Yo soy una cliente fiel de la Toyota. No tengo quejas con ellos y recomiendo fuertemente amigos para que la visiten. Este ultimo mantenimiento del carro fue super rapido y no llego ni a 2 More

by Janny
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Unfortunately I can remember the name of the lady, but was pretty young
Sep 06, 2022 -

AutoNation Toyota Fort Myers responded

Hola, gracias por tu evaluación positiva. Estamos felices de haber sido de servicio para usted. Agradecemos su recomendación de AutoNation Toyota Fort Myers y esperamos poder servirle nuevamente en el futuro.

September 01, 2022

It is unbelievable that it took 3 hour with a appointment for a oil change and tire rotation. Every oil change at this dealership has taken over 2 hours. WHY? Why make a appointment at this dealership if More

by Caplawn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cook
Sep 06, 2022 -

AutoNation Toyota Fort Myers responded

Hello, we are deeply disappointed by your experience at AutoNation Toyota Fort Myers. Please call our General Manager at (239) 321-5413 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

September 01, 2022

I was very pleased with the work done on my Rav 4 . Shelly is a very professional and caring person. She keeps you updated and responds to your needs. Thank you. More

by ash3422658
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly
Sep 06, 2022 -

AutoNation Toyota Fort Myers responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

Sep 06, 2022 -

ash3422658 responded

Thank you for all your care.

September 01, 2022

Car towed early morning. Nobody new where it was !! Had to go in person to find it! . Hated to talk to people on the phone with such a heavy Hindu or foreign accent. Can no More

by Yaris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The only person that really helped us. Shelley Krogmann
Sep 06, 2022 -

AutoNation Toyota Fort Myers responded

Hi Yaris, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (239) 321-5413. We hope to hear from you.

September 01, 2022

it takes 2-3 hours for an oil change with an appointment. This time they also added something in my oil and charged me for it, without telling me first. More

by Toyota customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service desk
Sep 06, 2022 -

AutoNation Toyota Fort Myers responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (239) 321-5413 -- we hope to hear from you soon.

August 31, 2022

La experiencia es algo que tienen por excelencia es muy buena atención y profesionalismo con la manera de atender a los clientes para salir satisfecho muy agradecida por el trato y la atención More

by Sonia.aular
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier
Sep 05, 2022 -

AutoNation Toyota Fort Myers responded

Hola Sonia, nos pusimos altas expectativas, por lo que es gratificante saber que tuviste una gran experiencia con nosotros. Siéntete libre de pasar si alguna vez necesitas más ayuda.

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