AutoNation Toyota Fort Myers - Service Center

I went for an oil change and to have the fluid changed in my transmission. Michelle greeted me quickly and set my car up for service. I didn't wait for my car; the waiting room was a zoo right down to cryi my transmission. Michelle greeted me quickly and set my car up for service. I didn't wait for my car; the waiting room was a zoo right down to crying kids. Michelle told me it would be about three hours and she was true to her estimate. Shortly before the three hour mark I received a text saying my car was ready. Paying was no problem, in fact it was cheaper than what was quoted because of a promotion. A pleasant surprise at check out was a treat. Driving my car home I did notice a difference in the driving; my car felt like it was gliding down the road, a testament to the great work they did. I deducted one star for the waiting room issues. I have been to dealerships that do express lanes for oil and fluid changes that may be something to consider. I feel better when my car is serviced by the dealership but the old school service system has me going elsewhere when I don't have a day to waste. More

Really like the customer service person I've been dealing with for several years. Good communication during service visit. with for several years. Good communication during service visit. More

Best service ever best service rep Sylvester Jennings best time simple and easy. Awesome service blessed🙏🏽 best time simple and easy. Awesome service blessed🙏🏽 More

Great service fast and confiability less waiting time. Good orientation for everything. Tanks for helping Good orientation for everything. Tanks for helping More

Dropped off my vehicle for scheduled maintenance half an hour before service dept opened. I was contacted a few hours later and told that my vehicle was ready for pickup. Dropping off your vehicle is the b hour before service dept opened. I was contacted a few hours later and told that my vehicle was ready for pickup. Dropping off your vehicle is the best option. Very satisfied. More

I believe this dealership tries to please customers with their outstanding service and tries to be prompt in completing the work to get you back out the door and on with your day, and I appreciate that. their outstanding service and tries to be prompt in completing the work to get you back out the door and on with your day, and I appreciate that. More

The Customer Service was very pleasant when calling in for an appointment and the service writer was just as pleasant to work with for an appointment and the service writer was just as pleasant to work with More

Pleasant experience, early morning check in was very efficient. Employee was very polite and friendly. efficient. Employee was very polite and friendly. More

The place inside is always neat and clean. Also Gillian has great customer service skills. Also Gillian has great customer service skills. More

Excellent customer service. I was able to schedule my appointment to have my car serviced in no time I was able to schedule my appointment to have my car serviced in no time More